Senior Patient Access Services Representative

Northwell Health

1d•Remote

About The Position

Performs a variety of registration, insurance verification, scheduling, and billing duties in support of inpatient and outpatient access to medical services. Completes complex tasks and may assist with or train other Representatives. The position is remote and works Monday through Friday, 10:00 a.m.–6:00 p.m., with all holidays scheduled from 8:00 a.m.–4:00 p.m. The stated salary range and/or hourly rate is a good-faith determination of potential base compensation for a successful applicant at the time of the advertisement and may change. Base compensation may be determined based on factors such as location, specialty, service line, relevant experience, education, credentials, negotiated contracts, budget, and internal equity.

Requirements

High school diploma or equivalent required.
3–5 years of relevant experience required.

Responsibilities

Perform admissions, registration, and scheduling activities.
Obtain patient demographic and insurance information and enter it into computer systems, including information for patients on Medicare or Medicaid.
Verify patient insurance coverage and related data.
Obtain insurance authorizations required for services and document approvals and denials in computer systems.
May financially screen self-pay patients, including pre-registered and inpatient or outpatient patients, to establish a payment method.
Inform and counsel patients or their representatives about available financial assistance.
Collect payments due from patients at the time of service.
May perform billing, receivables, and related functions.
May follow up on open self-pay accounts, including monthly payment amounts, for collection purposes.
Assist with and/or train new employees as instructed by a supervisor or manager.
Perform related duties as required.