Senior Patient Access Services Representative

Northwell•Village of New Hyde Park, NY

1d•$41,780 - $64,340•Remote

About The Position

Performs a variety of registration, insurance verification, scheduling, and billing duties supporting inpatient and outpatient access to medical services. Handles complex tasks and may assist with or train other Representatives. The position is fully remote and scheduled Monday through Friday, 9 a.m. to 5 p.m.

Requirements

High school diploma or equivalent.
3–5 years of relevant experience.

Responsibilities

Perform admissions, registration, and scheduling activities.
Obtain demographic and insurance information and enter it into computer systems, including information for patients covered by Medicare or Medicaid.
Verify patient insurance coverage and related data, and obtain required insurance authorizations for services.
Document authorization approvals and denials in computer systems.
May financially screen self-pay patients, assess their circumstances, and establish a payment method.
Inform and counsel patients or their representatives about available financial assistance.
Collect amounts due from patients at the time of service.
May perform billing, receivables, and related functions.
May follow up on open self-pay accounts, including monthly payment amounts, for collection purposes.
Assist with and/or train new employees as instructed by a supervisor or manager.
Perform related duties as required.