Senior Patient Access Representative

Ascension•Elk Grove Village, IL
•Onsite

About The Position

This role is responsible for coordinating and scheduling patient procedures, performing patient registration and clerical duties, and assisting with insurance pre-certification and authorization activities. The representative will also provide patients with clear pre-service requirements and instructions.

Requirements

  • High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
  • Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Responsibilities

  • Coordinate and schedule patient procedures based on prescribed orders, optimizing patient time and clinical resources while ensuring accurate communication with patients, participants, and staff.
  • Perform patient registration and clerical duties, accurately collecting and entering demographic, insurance, and clinical information into appropriate systems.
  • Coordinate procedure schedules and assist with insurance pre-certification and authorization activities, resolving scheduling and procedural issues through appropriate resources.
  • Provide patients, participants, and representatives with clear pre-service requirements, instructions, and support.

Benefits

  • 403(b) plan
  • Employee Assistance Program
  • counseling and peer support
  • spiritual care
  • stress management resources
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