Senior Partner Solutions Engineer - US East

Darktrace • Miami, FL

2d

About The Position

Darktrace is seeking a Senior Partner Solutions Engineer to build the technical capability of strategic partners and work alongside partner and Darktrace sales teams to create, progress, and expand customer opportunities. The role leads technical engagement throughout the partner lifecycle, including enablement, joint discovery, solution design, evaluation, business justification, deployment alignment, and value realization.

As a trusted technical advisor, the engineer helps partners position Darktrace, identify customer challenges, develop relevant use cases, and communicate measurable security and business outcomes. The role combines technical expertise, consultative selling, and disciplined execution to make the partner community a scalable extension of the field organization.

The position also contributes to strong governance, integrity, and accountability. Darktrace is an Equal Opportunity Employer and provides reasonable accommodations to qualified individuals with disabilities.

Requirements

• Experience in solutions engineering, presales, partner engineering, technical account management, or a related customer-facing role in cybersecurity or SaaS.
• Proven ability to enable technical audiences, influence stakeholders, and support both new business and expansion motions.
• Strong knowledge of networking, cloud platforms including AWS, Azure, and GCP, and modern security architectures.
• Experience with SOC technologies and workflows, including SIEM, SOAR, EDR, XDR, and complex hybrid environments.
• Ability to design solutions, deliver demonstrations, guide evaluations, and clearly communicate technical and business value.
• Strong facilitation, communication, analytical, consultative selling, and business acumen.
• Ability to manage multiple partner and customer priorities with urgency, ownership, and a bias for execution.
• Fundamental understanding of AI technologies, including LLM, ML, and NLP.

Nice To Haves

• Bachelor’s degree or higher, or equivalent experience.
• Relevant cloud, security, and AI certifications.

Responsibilities

• Own the technical relationship and engagement plan for assigned partners, building credibility with partner sales, solutions engineering, services, and leadership stakeholders.
• Develop joint technical strategies supporting customer acquisition, account expansion, renewals, and platform adoption; prioritize partner activity by capability, opportunity potential, customer impact, and business outcomes.
• Deliver technical enablement on Darktrace capabilities, customer use cases, competitive positioning, and value articulation; coach Partner SEs in discovery, demonstrations, validation, objection handling, and solution design.
• Create repeatable field guidance, workshops, and technical assets; assess partner readiness, identify capability gaps, and establish development actions.
• Lead and coach structured discovery aligned to MEDDPICC, identifying customer pain, impact, urgency, decision criteria, and technical requirements.
• Align solutions to SOC workflows, including triage, investigation, and response; translate customer requirements into use cases, measurable outcomes, ROI, efficiency gains, and risk reduction.
• Identify technical whitespace, adoption gaps, expansion opportunities, and risks across the customer lifecycle.
• Architect scalable solutions across Darktrace platform capabilities for network, email, cloud, identity, endpoint, attack surface management, proactive exposure management, and incident readiness and recovery.
• Design for hybrid, multicloud, and existing security environments, including SIEM, SOAR, EDR, XDR, NGFW, APIs, SPAN, and TAP requirements.
• Advise partners and customers on deployment, integrations, performance, coverage, and architectural tradeoffs; support demonstrations, evaluations, and proofs of value with clear technical and business outcomes.
• Engage technical and executive stakeholders with tailored messaging; help partners communicate cybersecurity concepts as clear, outcome-focused narratives.
• Lead or support demonstrations, workshops, solution reviews, and executive technical conversations; handle technical objections and establish differentiated value in competitive opportunities.
• Partner with channel leaders, Account Executives, Expansion Account Executives, Partner SEs, and technical account teams to qualify opportunities and advance technical win plans.
• Identify deal risks, remove technical blockers, maintain momentum, and support accurate opportunity progression; contribute to account planning, pipeline reviews, QBRs, and prioritization.
• Ensure clean technical handoffs and continuity from presales through deployment, adoption, and expansion.
• Collaborate with Sales, Customer Success, Technical Success, Professional Services, Support, Product, and Engineering to deliver strong partner and customer outcomes.
• Share partner, customer, market, and competitive feedback to improve product strategy, enablement, and go-to-market execution; coordinate resources to resolve challenges and strengthen the partner experience.

Benefits

• 100% medical, dental, and vision insurance, plus dependents
• Paid parental leave
• Pet insurance discount
• Life insurance
• Commuter benefits
• 401(k)
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed