Senior Solutions Engineer - Northeast US

DigiCert

2d • $170,000 - $230,000

About The Position

DigiCert is hiring a Senior Solutions Engineer to combine technical expertise and sales acumen in identifying, qualifying, and closing new business opportunities across a defined portfolio of customer and partner accounts. The role works closely with customers, partners, and Account Managers to deliver business value, conduct demonstrations and proofs of concept, and contribute to bids and tenders. The engineer provides technical and business-value guidance before and during the sales cycle, tailoring solutions to customer requirements and acting as a trusted technical advisor. The position involves approximately 20–25% travel.

The role is part of DigiCert’s Solutions Engineering team, which supports emerging areas including post-quantum cryptography, IoT security, zero-trust architecture, digital identity, and automation. The engineer conducts technical discovery, presents and designs solutions, prepares technical documentation and proposals, supports RFP/RFI responses, and collaborates with sales, customer success, product, and engineering teams.

The role requires a degree in a relevant technical field and at least five years of experience in solutions engineering, technical sales, or applicable related work. Compensation is listed as on-target earnings of $170,000–$230,000 USD, comprising a base salary of $119,000–$161,000 USD and incentive compensation of $51,000–$69,000 USD.

Requirements

• Degree in Computer Information Systems, Computer Science, Cybersecurity, or a related technical field.
• At least 5 years of experience as a solutions engineer or technical salesperson, or equivalent applicable experience as a product manager, engineer, technical support agent, or enterprise software administrator.
• General IT knowledge or background, ideally including server administration, server OS configuration, TCP/IP networking hardware and protocols, LAN/WAN technologies and configurations, or network design; and/or information security experience such as PKI, firewall management, IDS/IPS, vulnerability management, or network scanners.
• Familiarity with cryptographic principles, digital certificates, and PKI concepts.
• Knowledge of cloud platforms such as AWS, Azure, Google Cloud, or Oracle Cloud, and container technologies such as Kubernetes.
• Experience or familiarity with ServiceNow, GitHub, and REST API integrations.
• Hands-on exposure to scripting and automation using Bash, PowerShell, Python, or similar languages.
• Experience with DevOps and infrastructure automation tools such as Terraform, Ansible, Puppet, or Chef.
• Ability to self-direct while maintaining strategic alignment with sales counterparts.
• Technical, organized, and analytical approach, with creative problem-solving to eliminate sales obstacles.
• Interest in continuous learning and applying innovative solutions to complex challenges.
• Situational awareness and business acumen, with professionalism, humility, and customer focus.
• Basic project management skills.
• Strong written and verbal communication, interpersonal, and presentation skills.
• Fluency in English.

Nice To Haves

• Cybersecurity certifications such as CISSP, GSEC, or CCSP.
• Hands-on experience with certificate management and cryptographic tools.
• Familiarity with code signing, load balancers, and secure key storage.
• Understanding of SSO and authentication methods such as SAML and OpenID.
• Strong analytical and problem-solving skills with a proactive security mindset.

Responsibilities

• Conduct technical discovery calls to understand customer requirements, pain points, and existing infrastructure.
• Lead or participate in product demonstrations tailored to client needs.
• Translate customer requirements into actionable technical solutions or configurations.
• Scope customer environments and recommend suitable products or services.
• Create technical documentation, architecture diagrams, and integration guides.
• Deliver technical presentations that communicate business value to external stakeholders and customers.
• Design customized solutions involving product configuration, integration planning, and API usage.
• Collaborate with product and engineering teams to validate feasibility or escalate edge-case needs.
• Produce technical proposals and proof-of-concept plans.
• Support preparation and delivery of RFP/RFI responses, technical questionnaires, and bid documentation.
• Partner with Account Executives and Customer Success Managers to align technical value with customer goals.
• Share customer feedback with Product Managers and advocate for feature enhancements or roadmap items.
• Collaborate with customers, partners, and Account Managers to pursue business opportunities and deliver customer value.

Benefits

• Competitive compensation and comprehensive health, dental, and vision coverage.
• Retirement savings programs with company matching (401(k) or RRSP).
• Paid time off, including holidays and vacation.
• Paid parental leave and family support benefits.
• Life and disability coverage.
• Flexible spending and health savings options where applicable.
• Health and wellness support, including gym reimbursement and wellness programs.
• Employee Assistance Program with confidential 24/7 support for employees and families.
• Education assistance and professional development opportunities.
• Access to LinkedIn Learning and continuous learning resources.
• Employee referral bonus program and additional company perks and discounts.
• Internal rewards and recognition platform (Motivosity).
• Business travel insurance and global employee support programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior