Senior Outreach Program Coordinator - Insititue for Military and Veteran Family Wellness

The University of Texas at Austin • Austin, UT

5d • Hybrid

About The Position

The Senior Outreach Program Coordinator will support the successful implementation, growth, and continuous improvement of the Veteran Spouse Network (VSN) programs and services. The role serves as a key connector between participants, peer leaders, staff, and program systems to help ensure a high-quality, seamless participant experience.

This grant-funded position is expected to continue until November 30, 2027. Reassignment will depend on performance, progress toward research goals, and continuation of funding. The role is based at the UT Main Campus, with the ability to work remotely within Texas. The position is scheduled for 40 hours per week, Monday through Friday, with flexible hours between 8 a.m. and 6 p.m. The earliest start date is November 16, 2026.

Requirements

• Bachelor’s degree in social work, psychology, public health, education, communications, nonprofit management, business administration, or a related field, plus at least five years of responsible-level experience in program administration or coordination; relevant education and experience may be substituted as appropriate.
• Experience coordinating programs, projects, services, events, or administrative operations in a professional setting.
• Strong organizational and project management skills, including the ability to manage multiple priorities, competing deadlines, and changing demands.
• Excellent written and verbal communication skills and the ability to communicate effectively with varied audiences.
• Experience using technology platforms, databases, project management systems, CRM systems, telehealth platforms, or similar software.
• Ability to work independently and collaboratively in a team environment.
• Strong problem-solving, critical-thinking, and decision-making skills.
• Ability to exercise sound judgment, maintain confidentiality, and handle sensitive information appropriately.
• Experience with Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
• Values the contributions of others in the work environment.
• Must be authorized to work in the United States full-time for any employer without sponsorship.

Nice To Haves

• Experience working with military-connected, veteran, caregiver, or other helping-profession populations.
• Experience coordinating virtual programs, support groups, educational events, training programs, or community-based initiatives.
• Experience supporting participant engagement, intake, onboarding, customer service, or client-facing functions.
• Experience developing, maintaining, or updating curricula, program materials, implementation guides, resources, or training materials.
• Experience using telehealth, event registration, learning management, or community engagement platforms.
• Experience working in higher education, nonprofit, healthcare, behavioral health, or community-based organizations.
• Knowledge of military and veteran family culture, challenges, and resources.
• Experience collecting, tracking, analyzing, or reporting program data to support operations and continuous improvement.

Responsibilities

• Coordinate daily operations of Veteran Spouse Network programs and services.
• Manage program logistics, participant enrollment, scheduling, documentation, and operational workflows.
• Coordinate and support participant onboarding, engagement, and navigation across VSN programs and services.
• Serve as a key point of contact for participants and help ensure a positive participant experience.
• Contribute to the development, implementation, evaluation, and improvement of VSN programs, curricula, resources, and supporting materials.
• Facilitate communication and coordination with peer leaders and facilitators to support effective program delivery and participants.
• Provide project management, reporting, and administrative support that contributes to the operation and growth of VSN.
• Perform additional duties as assigned.

Benefits

• Teacher Retirement System of Texas (TRS) retirement plan eligibility, subject to the position meeting the stated hours-per-week and duration conditions.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior