Senior Outreach Program Coordinator - Insititue for Military and Veteran Family Wellness

University of Texas at Austin

6d • $55,000 - $65,000 • Hybrid

About The Position

The Senior Outreach Program Coordinator supports the implementation, growth, and continuous improvement of the Veteran Spouse Network (VSN) programs and services. The role connects participants, peer leaders, staff, and program systems to provide a high-quality, seamless participant experience. This is a grant-funded position, and reassignment depends on performance, progress toward research goals, and continued funding. The employee must be authorized to work full-time in the United States for any employer without sponsorship and may work remotely within Texas.

Requirements

• Bachelor’s degree in social work, psychology, public health, education, communications, nonprofit management, business administration, or a related field, and at least five years of responsible-level experience in program administration or coordination. Relevant education and experience may be substituted as appropriate.
• Experience coordinating programs, projects, services, events, or administrative operations in a professional setting.
• Strong organizational and project management skills, including the ability to manage multiple priorities, competing deadlines, and changing demands.
• Excellent written and verbal communication skills and ability to communicate effectively with varied audiences.
• Experience using technology platforms, databases, project management systems, CRM systems, telehealth platforms, or similar software.
• Ability to work independently and collaboratively in a team environment.
• Strong problem-solving, critical-thinking, and decision-making skills.
• Ability to exercise sound judgment, maintain confidentiality, and appropriately manage sensitive information.
• Experience with Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
• Values the contributions of others in the work environment.
• Authorization to work in the United States full-time for any employer without sponsorship.

Nice To Haves

• Experience working with military-connected, veteran, caregiver, or other helping-profession populations.
• Experience coordinating virtual programs, support groups, educational events, training programs, or community-based initiatives.
• Experience supporting participant engagement, intake, onboarding, customer service, or client-facing functions.
• Experience developing, maintaining, or updating curricula, program materials, implementation guides, resources, or training materials.
• Experience using telehealth, event registration, learning management, or community engagement platforms.
• Experience in higher education, nonprofit, healthcare, behavioral health, or community-based organizations.
• Knowledge of military and veteran family culture, challenges, and resources.
• Experience collecting, tracking, analyzing, or reporting program data to support operations and continuous improvement.

Responsibilities

• Coordinate daily operations of the Veteran Spouse Network programs and services, including logistics, enrollment, scheduling, documentation, and operational workflows.
• Coordinate and support participant onboarding, engagement, and navigation across programs and services; serve as a key participant contact.
• Contribute to developing, implementing, evaluating, and improving programs, curricula, resources, and supporting materials.
• Coordinate communication and work with peer leaders and facilitators to support effective program delivery and participants.
• Provide project management, reporting, and administrative support that contributes to program operations and growth.
• Perform additional duties as assigned.

Benefits

• Retirement plan eligibility through the Teacher Retirement System of Texas (subject to the position meeting the stated weekly-hours and duration criteria).

What This Job Offers

• Job Type: Full-time
• Career Level: Senior