Senior, Operations Specialist, MRF

Waste Management, Inc. (WM)•Tempe, AZ

About The Position

The Senior Operations Specialist provides advanced clerical and administrative support to departmental managers and assists in coordinating all aspects of daily operations. The role supports troubleshooting safety, service, and operational issues; maintains and distributes department information; communicates with supervisors and managers about operational matters; maintains the office; and serves as the KRONOS proxy for daily driver and helper updates. The position uses Microsoft Suite and other software tools to manage tasks involving procurement, time and attendance, safety incidents, and contract labor. It may also assist with payment processing and other financial tasks, operational projects, customer service issues, and employee scheduling and work assignments. The job primarily operates in a professional office environment and routinely uses standard office equipment. The listed schedule is Monday through Friday, 7:00 a.m. to 3:30 p.m. The pay range lists $25.00.

Requirements

  • High school diploma or GED (accredited).
  • At least 2 years of relevant work experience in addition to education requirements.
  • Must be at least 18 years of age.
  • Must be legally eligible to work in the country where the position is located.

Responsibilities

  • Assist with troubleshooting and resolving safety, service, and operational issues.
  • Maintain and distribute department-related information daily.
  • Communicate with other supervisors and managers on operational matters.
  • Maintain the office.
  • Serve as the KRONOS proxy for daily updates for drivers and helpers.
  • Use Microsoft Suite and other software tools to manage daily tasks, including procurement, time and attendance, safety incidents, and contract labor.
  • Assist with processing payments and other financial tasks as necessary.
  • Assist with implementing operational projects as needed.
  • Communicate with customers about service issues as required.
  • Communicate with employees about scheduling and work assignments as needed.

Benefits

  • Medical, dental, vision, life insurance, and short-term disability.
  • Stock purchase plan.
  • Company matching on a 401(k).
  • Paid vacation, holidays, and personal days.
  • Your Tomorrow Education Assistance Program.
  • Paid on-the-job training and established career progression.
  • Dependent day care.
  • Benefits may vary by site.
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