Senior, Operations Specialist, MRF

Waste Management, Inc. (WM)•Charleston, SC

2d•$17 - $25

About The Position

The Senior Operations Specialist for Collections provides advanced clerical and administrative support to departmental managers and assists in coordinating all aspects of daily operations. The position helps troubleshoot safety, service, and operational issues; maintains and distributes department-related information; communicates with supervisors and managers; maintains the office; and serves as the KRONOS proxy for daily driver and helper updates. The role uses Microsoft Suite and additional software tools for daily tasks involving procurement, time and attendance, safety incidents, and contract labor. It also assists with payment processing and other financial tasks, operational projects, customer communications regarding service issues, and employee scheduling and work assignments.

Requirements

Accredited high school diploma or GED.
Two years of relevant work experience in addition to the education requirement.
Must be at least 18 years of age.
Must be legally eligible to work in the country where the position is located.

Responsibilities

Provide advanced clerical and administrative support to departmental managers.
Assist in coordinating all aspects of daily operations.
Troubleshoot and help resolve safety, service, and operational issues.
Maintain and distribute department-related information daily.
Communicate with supervisors and managers about operational matters.
Maintain the office.
Serve as the KRONOS proxy for daily updates for drivers and helpers.
Use Microsoft Suite and additional software tools to manage daily tasks, including procurement, time and attendance, safety incidents, and contract labor.
Assist with processing payments and other financial tasks as necessary.
Assist with implementation of operational projects as needed.
Communicate with customers about service issues as required.
Communicate with employees about scheduling and work assignments as needed.