Senior, Operations Specialist, MRF

WM•Tempe, AZ

10d

About The Position

The Senior Operations Specialist for Collections provides advanced clerical and administrative support to departmental managers and assists with coordinating daily operations. The role troubleshoots safety, service, and operational issues; maintains and distributes department information; communicates with supervisors, managers, customers, and employees; and maintains the office. The specialist serves as the KRONOS proxy for daily updates for drivers and helpers and uses Microsoft Suite and other software to manage tasks involving procurement, time and attendance, safety incidents, contract labor, payments, financial tasks, and operational projects.

Requirements

High school diploma or GED (accredited).
Two years of relevant work experience, in addition to education requirements.
At least 18 years of age.
Legally eligible to work in the country where the position is located.

Responsibilities

Troubleshoot and help resolve safety, service, and operational issues.
Maintain and distribute department-related information daily.
Communicate with supervisors and managers about operational matters.
Maintain the office.
Serve as the KRONOS proxy for daily updates for drivers and helpers.
Use Microsoft Suite and additional software tools to manage daily tasks, including procurement, time and attendance, safety incidents, and contract labor.
Assist with processing payments and other financial tasks as necessary.
Assist with implementing operational projects as needed.
Communicate with customers about service issues as required.
Communicate with employees about scheduling and work assignments as needed.