Senior, Operations Specialist

WM • Clayton, NC

2d

About The Position

The Senior, Operations Specialist for Collections provides advanced clerical and administrative support to departmental managers and assists in coordinating all aspects of daily operations. The role supports day-to-day operational, administrative, financial, scheduling, and customer-service activities.

Requirements

• High school diploma or GED (accredited).
• At least 2 years of relevant work experience, in addition to education requirements.
• Must be at least 18 years of age.
• Must be legally eligible to work in the country where the position is located.

Responsibilities

• Troubleshoot and resolve safety, service, and operational issues.
• Maintain and distribute department-related information daily.
• Communicate with other supervisors and managers about operational matters.
• Maintain the office.
• Serve as the KRONOS proxy for daily updates for drivers and helpers.
• Use Microsoft Suite and additional software tools to manage daily tasks, including procurement, time and attendance, safety incidents, and contract labor.
• Assist with processing payments and other financial tasks as necessary.
• Assist with implementing operational projects as needed.
• Communicate with customers about service issues as required.
• Communicate with employees about scheduling and work assignments as needed.

Benefits

• Medical, dental, and vision coverage.
• Life insurance and short-term disability.
• Stock purchase plan and discounted stock options.
• Company matching on a 401(k).
• Dependent day care.
• Paid vacation, holidays, and personal days.
• Your Tomorrow Education Assistance Program.
• Paid on-the-job training and established career progression.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED