Senior, Operations Specialist
About The Position
The Senior Operations Specialist for Collections provides advanced clerical and administrative support to departmental Managers and assists in coordinating all aspects of daily operations. The role primarily operates in a professional office environment and routinely uses standard office equipment such as computers, phones, and copy machines. The position supports day-to-day operations by helping resolve safety, service, and operational issues; maintaining and distributing department information; communicating with supervisors, managers, customers, and employees; and serving as the KRONOS proxy for daily driver and helper updates. It also uses Microsoft Suite and other software to handle tasks related to procurement, time and attendance, safety incidents, contract labor, payments and other financial work, and operational projects. The listed work schedule is Monday through Friday, 8:00 a.m. to 5:30 p.m. The pay range is $24–$27. WM describes its mission as helping create a sustainable tomorrow and offers eligible employees a competitive compensation and benefits package, which may vary by site.
Requirements
- High school diploma or GED (accredited).
- Two years of relevant work experience in addition to education requirements.
- Must be at least 18 years of age.
- Must be legally eligible to work in the country where the position is located.
Responsibilities
- Provide advanced clerical and administrative support to departmental Managers.
- Assist in coordinating all aspects of daily operations.
- Troubleshoot and help resolve safety, service, and operational issues.
- Maintain and distribute department-related information daily.
- Communicate with other supervisors and managers about operational matters.
- Maintain the office.
- Serve as the KRONOS proxy for daily updates for drivers and helpers.
- Use Microsoft Suite and additional software tools to manage daily tasks, including procurement, time and attendance, safety incidents, and contract labor.
- Assist with processing payments and other financial tasks as necessary.
- Assist in implementing operational projects as needed.
- Communicate with customers about service issues as required.
- Communicate with employees about scheduling and work assignments as needed.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Short-term disability
- Stock purchase plan
- Company matching on a 401(k)
- Paid vacation
- Paid holidays
- Personal days
- Your Tomorrow Education Assistance Program
- Paid on-the-job training
- Established career progression
- Dependent day care
- Discounted stock options
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
