Senior Compliance Operations Specialist

Illinois Mutual Life Insurance Company • Peoria, IL

3d • Hybrid

About The Position

The Senior Compliance Operations Specialist is an experienced individual contributor who independently executes and coordinates complex compliance activities across regulatory filings, product implementation, internal systems, advertising and marketing review, regulatory change, and compliance operations. The role applies established regulatory requirements and company standards, uses sound judgment to resolve non-routine issues, and works with Legal, Product Development, Operations, IT, Marketing, Sales, and other business areas to ensure compliance requirements are implemented accurately and effectively. The specialist may also provide subject-matter guidance, peer review, training, or work coordination to other team members as assigned.

The position is in the Legal & Compliance department and reports to the Vice President, Legal and Compliance. The listed work location is Hybrid/Onsite.

Illinois Mutual describes its culture through four core values: being honest, reliable, and respectful; thinking of others first; working together to create results; and standing out with personal, caring service.

Requirements

• Bachelor’s degree, preferably in Business, Finance, Insurance, Legal Studies, Risk Management, or a related field.
• At least 3 years of progressively responsible experience in insurance, compliance, legal support, product administration, operations, project management, or a related function, including meaningful experience with regulatory compliance activities.
• Life, health, and/or disability insurance experience.
• Experience supporting regulatory filings, product implementation, compliance review, regulatory research, systems changes, testing, or comparable compliance operations.
• Strong analytical, problem-solving, documentation, and practical decision-making skills.
• Ability to independently manage multiple complex assignments, priorities, and deadlines.
• Strong written and verbal communication skills and demonstrated ability to work effectively across functions.
• High attention to detail, sound judgment, intellectual curiosity, and commitment to continuous learning.
• Proficiency with Microsoft Office products and ability to learn and effectively use regulatory, workflow, and business systems.

Nice To Haves

• Experience with SERFF or other regulatory filing systems.
• Experience with policy administration systems and/or working directly with IT or business technology teams.
• Experience developing requirements, user stories, or test scenarios, or performing user acceptance testing.
• Project coordination or project management experience.
• A professional insurance or compliance designation, or progress toward a designation such as FLMI, AIRC, CPCU, CCEP, or similar.

Responsibilities

• Independently review advertising, marketing, sales, training, customer communications, and other business materials for compliance with applicable requirements and company standards.
• Research and analyze regulatory requirements and non-routine compliance questions, document conclusions, and recommend practical implementation approaches.
• Perform compliance monitoring, testing, or quality reviews and document findings, follow-up items, and recommendations.
• Maintain complete and accurate compliance records, decision support, and supporting documentation.
• Prepare, coordinate, and maintain product, form, advertising, and other regulatory filings using SERFF or other state-required systems.
• Manage assigned filings from preparation through disposition, track filing status, coordinate supporting materials, and prepare responses to regulator questions.
• Apply established filing strategies and escalate novel, high-risk, precedent-setting, or materially ambiguous filing decisions for appropriate review.
• Complete recurring regulatory reports and support improvements to filing and reporting processes.
• Contribute compliance expertise to product development, implementation, and operational change initiatives.
• Translate regulatory and compliance requirements into operational or system requirements in collaboration with business and technology partners.
• Develop or contribute to user stories, acceptance criteria, test scenarios, and documentation for compliance-related system changes.
• Plan and perform user acceptance testing for assigned compliance requirements, document results, identify issues, and coordinate resolution.
• Monitor and evaluate assigned regulatory developments and help assess their potential effects on products, systems, procedures, communications, or operations.
• Coordinate cross-departmental implementation activities, tracking deliverables, risks, dependencies, filing requirements, and deadlines.
• Lead or coordinate defined compliance workstreams and recurring compliance processes within established priorities and governance.
• Prepare status updates, implementation documentation, and communications for compliance and business stakeholders.
• Provide subject-matter guidance to business partners and less-experienced compliance staff on assigned products, processes, filing practices, and compliance requirements.
• Provide peer review, training, procedural guidance, and knowledge transfer as assigned, without formal supervisory authority.
• Identify opportunities to improve compliance workflows, documentation, controls, technology use, and consistency of execution.

Benefits

• Compressed 4 1/2-day work week (Half-Day Fridays).
• No monthly premium cost for employee medical, life, and disability insurance coverage.
• Paid time-off accrual, including annual rollover, and paid holidays.
• Competitive 401(k) plan with immediate vesting on company contributions.
• Discounted on-site employee cafeteria.
• On-site exercise facility and company-provided exercise time.
• Tuition reimbursement and training incentives.
• Access to voluntary dental and vision insurance coverage.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior