Senior Operations Manager

Vego Garden • Greater Houston, TX

1d

About The Position

Vego Garden is seeking a strategic, results-driven Senior Operations Manager to turn company operational priorities into executable projects and measurable outcomes. The role leads cross-functional initiatives across Warehouse, Logistics, and Operations Systems, partnering with Customer Service, Marketing, Sales, Supply Chain, Quality, Product, and IT. Its focus is operational excellence through project execution, KPI management, continuous improvement, and leadership development, with an emphasis on building scalable processes rather than managing day-to-day operational tasks.

The position oversees warehouse, fulfillment, inventory, logistics, and 3PL operations through supervisors and managers. It leads new warehouse and 3PL setup, expansion, and integration; develops operational performance dashboards; drives process standardization, root-cause analysis, automation opportunities, and cost-saving initiatives; and partners with the Operations Systems team to improve ERP, WMS, reporting, and workflows. The role also develops supervisors and managers through coaching, accountability, and performance management.

Vego Garden describes itself as a fast-growing consumer brand with more than 100 team members across the U.S. and internationally, a 200,000-square-foot headquarters and distribution center, and a 5-acre farm. The company is a certified Great Place to Work and an Equal Employment Opportunity employer.

Requirements

• At least 5 years of Operations Management, Warehouse Management, Fulfillment, or Distribution leadership experience within a DTC, eCommerce, or consumer goods company.
• Bachelor's degree in Operations, Logistics, Supply Chain, or another relevant field.
• Strong project management experience, including the ability to lead teams, drive strategic initiatives, and collaborate across multiple departments.
• Experience managing end-to-end operations, including customer experience, fulfillment, inventory, logistics, and strategic initiatives.
• Experience building and managing operational KPIs, dashboards, and performance metrics.
• Experience with ERP, WMS, and other operational systems or technology.
• Strong analytical, organizational, strategic-thinking, and problem-solving skills.
• Experience leading operational improvement and cost-reduction initiatives.
• Ability to prioritize multiple projects in a fast-paced, high-growth environment.
• Knowledge of OSHA safety requirements.

Nice To Haves

• 3PL management experience.
• Lean, Six Sigma, or Continuous Improvement experience.
• Experience implementing operational systems or automation.

Responsibilities

• Translate company strategy into operational projects with clear owners, timelines, milestones, and success metrics.
• Create and implement operational strategies supporting short-term priorities and long-term company goals.
• Lead cross-functional projects, coordinate resources, and remove roadblocks to ensure timely execution.
• Maintain visibility into operational projects, risks, and action items through regular project reviews.
• Oversee warehouse, fulfillment, inventory, logistics, and 3PL operations through supervisors and managers to ensure efficiency, accountability, and operational performance.
• Lead new warehouse and 3PL setup, expansion, and operational integration to support business growth.
• Ensure compliance with company safety policies, quality standards, operational procedures, and applicable guidelines.
• Develop and maintain KPI dashboards covering warehouse, fulfillment, inventory, logistics, 3PL, labor productivity, operational costs, and service levels.
• Drive continuous improvement through root-cause analysis, SOP development, process standardization, automation opportunities, and preventive actions.
• Identify and implement cost-saving initiatives related to labor, packaging, shipping, inventory, equipment, waste reduction, and process optimization.
• Partner with the Operations Systems team to improve ERP, WMS, reporting, automation, and operational workflows.
• Collaborate with Customer Service, Supply Chain, Logistics, Quality, Product, IT, and other departments to improve operational execution and eliminate communication bottlenecks.
• Develop supervisors and managers into independent leaders through coaching, accountability, and performance management.
• Encourage mutual trust, respect, and cooperation among team members.
• Follow company safety and quality procedures and other policies and guidelines governing company operations.
• Perform other duties as assigned by company leadership.

Benefits

• Flexible Paid Time Off; 12 PTO days per year accrued bi-weekly, with an annual increase.
• 7 paid holidays.
• 401(k) contribution match of 4%.
• Comprehensive medical, dental, vision, and life insurance plans.
• Company pays 100% of employee premiums for dental, vision, life, and select medical plans.
• Toll roads allowance of $100 per month.
• Phone allowance of $50 per month.
• Company-sponsored breakfasts and lunches.
• Supportive leadership, engaging activities, employee appreciation, and other workplace perks.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior