Senior Operations Manager - Bethel

OnTrac•Bethel, PA

11d•Onsite

About The Position

OnTrac is hiring a Senior Operations Manager to provide strategic leadership and oversee and optimize day-to-day activities at its operational facility in Bethel, Pennsylvania. The position focuses on ensuring efficiency and productivity, managing personnel, implementing strategic processes, and sustaining a positive warehouse work culture. The role reports to the Regional Director and supports facility operations, including personnel, vendors, and independent contractors.

Requirements

GED or diploma required.
At least 5 years of management experience, including 2 years in a similar industry, or an equivalent combination of education and specific work experience.
6 years of experience in the industry or a related field, or an equivalent combination of experience and education.
Experience with an independent contractor model and strong negotiation skills.
Ability to inspire a shared vision and empower and engage a team.
Strong organization and time-management skills utilizing MS Office Suite.
Ability to learn and follow safety regulations and job instructions.
Ability to maintain a flexible schedule supporting 24-hour operations, including extended hours, weekends, and holidays when needed.
Dependability and adaptability as business needs, staffing needs, and workload shift.

Nice To Haves

Bachelor's degree in Logistics or a related discipline.
Last-mile delivery or small parcel experience is highly desired.
Mechanical work experience.
Knowledge of OSHA requirements.

Responsibilities

Guide and direct facility management in the development, production, promotion, and financial aspects of the organization's services.
Direct, plan, and budget preparation based on corporate goals and objectives.
Regularly evaluate overall operational results and systematically report them to the Regional Operations and General Managers.
Coach and develop staff, provide rewards and recognition, manage performance, and support productivity for hourly and salaried positions.
Ensure adherence to all aspects of the contract and work with vendors and independent contractors to ensure accountability to the operating agreement.

Benefits

Medical, dental, and vision insurance.
Life and short- and long-term disability coverage.
401(k) retirement savings plan with company match.
Flex vacation in specified states, with accruals up to 96 hours in the first year and tenure-based increases up to 160 hours.
Two floating holidays per year.
Paid sick leave.
Six paid company holidays.
Two weeks of paid pregnancy leave.
Four weeks of paid parental bonding leave.
Additional wellness and employee assistance programs.