Senior Operations Manager - Bethel
About The Position
OnTrac is hiring a Senior Operations Manager for its operational facility in Bethel, Pennsylvania. The role provides strategic leadership and oversight of day-to-day warehouse activities to promote efficiency and productivity. The manager oversees personnel, implements strategic processes, and sustains a positive workplace culture. The position reports to the Regional Director and is performed onsite. The schedule is Wednesday through Saturday or Sunday through Wednesday, 11:00 a.m. to 8:00 a.m.; hours may change based on business needs. The manager may need to maintain a flexible schedule supporting 24-hour operations, including extended hours, weekends, and holidays when needed. The expected starting base pay range is $99,560–$124,450, with a potential base salary range over tenure of $99,560–$149,340. Actual compensation depends on experience, skills, internal equity, and other job-related factors.
Requirements
- GED or high school diploma required.
- At least 5 years of management experience, including 2 years in a similar industry, or an equivalent combination of education and specific work experience.
- 6 years of experience in the industry or a related field, or an equivalent combination of experience and education.
- Experience with an independent contractor model and strong negotiation skills.
- Ability to inspire a shared vision, empower a team, and engage team members.
- Strong organizational and time-management skills using Microsoft Office Suite.
- Ability to maintain a flexible schedule to support 24-hour operations, including extended hours, weekends, and holidays when needed.
- Ability to perform the physical activities described for the role, including regularly lifting, pushing, pulling, or moving items averaging 50 pounds and occasionally up to 75 pounds.
Nice To Haves
- Bachelor's degree in Logistics or a related discipline.
- Last-mile delivery or small parcel experience is highly desired.
- Mechanical work experience that supports maintenance, repair, and inspection work.
Responsibilities
- Guide and direct facility management in developing, producing, promoting, and managing the financial aspects of the organization's services.
- Direct, plan, and prepare budgets based on corporate goals and objectives.
- Regularly evaluate overall operational results and systematically report them to Regional Operations and General Managers.
- Coach and develop skills; provide rewards and recognition; manage performance and staff productivity for hourly and salaried employees.
- Ensure adherence to all aspects of contracts and hold vendors and independent contractors accountable to operating agreements.
- Learn and follow safety regulations and job instructions to perform primary duties effectively.
- Apply knowledge of OSHA requirements in daily work practices.
- Remain dependable and adaptable as business needs, staffing needs, and workload change.
Benefits
- Medical, dental, and vision insurance.
- Life and short- and long-term disability coverage.
- 401(k) retirement savings plan with company match.
- Flex vacation in eligible states, with accruals up to 96 hours in the first year and tenure-based increases up to 160 hours.
- Two floating holidays per year.
- Paid sick leave.
- Six paid company holidays.
- Two weeks of paid pregnancy leave and four weeks of paid parental bonding leave.
- Wellness and employee assistance programs.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
