(USA) Senior Operations Manager

Walmart•Perris, CA

2d•$127,600 - $191,400•Onsite

About The Position

The Senior Operations Manager directs logistical operations and develops and implements a comprehensive logistics strategy that addresses operational safety, customer issues, company policies, and regulatory standards. The role develops and communicates procedures for routine logistics operations, accidents and emergencies, and equipment maintenance, and implements systems to promote compliance. It also fosters continuous improvement in logistics operations and alignment with company and regulatory requirements. The position is responsible for business planning and facility goals, including production, quality, safety, operational improvements, financial oversight, asset utilization, staffing, workload, and performance. It supervises managers, leaders, and associates; provides direction and feedback; identifies training and development needs; supports hiring, promotion, coaching, and evaluation; and resolves associate, customer, and supplier concerns. The role also represents the company in local community organizations and activities and supports company-sponsored programs. The successful candidate is expected to demonstrate the company’s values by building inclusive, high-performing teams; developing and recognizing talent; acting with integrity and accountability; putting customers and members first; using data to make decisions; and driving continuous improvement and learning. The position is based at 22722 Harley Knox Blvd, Perris, California. The annual salary range is $127,600–$191,400, with additional annual or quarterly performance bonuses and, for certain positions, possible Regional Pay Zone compensation.

Requirements

Bachelor’s degree in business or a related field, such as Management, Logistics, Business Administration, Financial Management, or Production/Operations Management, and 2 years of experience in a senior management role within an operations, distribution, or logistics environment, including supervising, evaluating, mentoring, and developing managers or supervisors; managing workload; and participating in facility-wide hiring and promotion; OR
2 years of experience as a Walmart Logistics Operations Manager, including supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in hiring and promotion; OR
4 years of experience in a senior management role in an operations, distribution, logistics, or retail environment, including supervising, evaluating, mentoring, and developing managers or supervisors; managing workload; and participating in facility-wide hiring and promotion.
Attend and successfully complete all job-required trainings and assessments.

Nice To Haves

Experience with compliance.
Financial modeling and analysis experience.
Experience managing challenging workforce issues.
Modeling and forecasting experience.
Experience preparing and executing budgets.
Profit and Loss (P&L) accountability.
Experience supervising associates.
Walmart Logistics Manager experience.
Familiarity with Walmart Logistics Systems.
Bachelor’s degree in Business, Finance, Logistics, Management, or Operations Management.

Responsibilities

Communicate verbally and in writing with individuals and groups, including customers, suppliers, and associates.
Manage financial aspects of the assigned area by tracking expenses against budget, monitoring asset utilization, and preparing, reviewing, or analyzing business reports.
Participate in local and community organizations and charitable activities, and champion company-sponsored programs and events.
Supervise and manage associates and leaders by setting direction and goals, monitoring performance, providing feedback, identifying development needs, and supporting learning and growth.
Teach and support logistics and company policies and procedures; participate in facility-wide hiring, promotion, coaching, teaching, and evaluation.
Investigate and resolve associate, customer, and supplier concerns, using judgment or consulting others as needed.
Develop and implement the business plan for the area of responsibility to achieve facility goals, including production, quality, and safety objectives, and implement operational improvements.
Monitor and ensure facility-wide compliance with logistics and company quality and safety standards, policies, procedures, and directives; develop, distribute, or maintain procedures and supporting documentation.
Forecast and follow up on staffing, workload, and performance results to meet business demands.
Direct logistical operations and develop and implement a comprehensive logistics-related strategic plan informed by operational safety, customer issues, and company and regulatory requirements.
Execute processes and systems that promote and enforce compliance with regulatory policies, standards, and procedures for logistics operations.
Develop and communicate procedures for general logistics operations, handling accidents and emergencies, and maintaining equipment.
Create an environment where managers and associates identify, recommend, and implement improvements to logistics operations while maintaining alignment with company and regulatory standards.
Build inclusive, high-performing teams; develop and empower talent; recognize contributions; and build collaborative, trusting relationships.
Maintain high standards of integrity, ethics, and compliance; model company values and hold oneself and others accountable.
Make customer-first, data-informed decisions that balance short- and long-term priorities and consider relevant stakeholders.
Encourage learning, calculated risk-taking, resilience, continuous improvement, and adoption of new technologies and skills.

Benefits

Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, including PTO and/or PPTO for vacation, sick leave, holidays, or other purposes.
Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U company-paid education benefit, including eligible programs from high school completion through bachelor’s degrees, English Language Learning, and short-form certificates; tuition, books, and fees are paid.
Annual or quarterly performance bonuses; certain positions may also receive Regional Pay Zone compensation.