(USA) Senior Manager, Marketing Operations

Walmart • Hoboken, NJ

3d • $108,000 - $234,000 • Onsite

About The Position

The Growth Marketing & Operations Sr. Manager, PMM Operations & Enablement will lead the strategy, design, governance, and continuous evolution of Walmart Connect’s Product Marketing operating system. This role will translate PMM strategy into an integrated operating model spanning organizational structure, processes, governance, systems, metrics, capacity, and operating rhythms. The role will define how PMM teams plan, prioritize, allocate resources, make decisions, collaborate across functions, bring products to market, and drive adoption across Walmart Connect’s portfolio. As a strategic partner to PMM Leadership, Product, Sales, Analytics, Enablement, and Marketing Operations, this leader will diagnose operating-model gaps and design scalable ways of working that improve role clarity, organizational capacity, decision-making, launch readiness, and execution consistency. Success requires simplifying complexity, creating operational leverage, and enabling PMMs to spend more time driving strategic business impact.

Requirements

• Bachelor’s degree in Marketing, Business, Communications, Technology, Organizational Design, or a related field.
• 10+ years of experience in Product Marketing Operations, Business Operations, Product Operations, Marketing Operations, Commercialization, or a related operating-model discipline.
• Demonstrated experience designing and scaling cross-functional operating systems, including decision rights, governance, capacity planning, role clarity, and ways of working.
• Experience building operating mechanisms from the ground up within an evolving, scaling, or transforming organization.
• Deep understanding of Product Marketing organizations, product lifecycles, go-to-market strategy, and commercialization.
• Experience designing portfolio-planning, prioritization, capacity-management, or resource-allocation frameworks.
• Demonstrated success leading organizational change and driving adoption of new processes, tools, roles, and ways of working.
• Strong business judgment, including the ability to balance rigor and standardization with simplicity, flexibility, and speed.
• Strong executive communication, facilitation, stakeholder-management, and influencing skills.
• Strong analytical and operational problem-solving skills, with the ability to translate ambiguity into scalable solutions and business outcomes.
• Bachelor's degree in Business, Marketing, or related field and 2 years' experience in marketing operations, business management, or related field OR 4 years' experience in marketing operations, business management, or related field.
• 2 years' experience in strategic sourcing and procurement.

Nice To Haves

• Experience with portfolio-management platforms, workflow tools, capacity-planning systems, or similar operational technology preferred.
• Experience in retail, eCommerce, advertising, media, technology, or another complex, high-growth organization preferred.
• Leading cross-functional projects, Marketing or advertising agency management
• Masters: Business Administration

Responsibilities

• Design and continuously evolve the end-to-end PMM operating model spanning organizational structure, planning, commercialization, go-to-market execution, adoption, and performance measurement.
• Translate PMM strategy into clear roles, decision rights, governance, systems, metrics, capacity models, and recurring operating rhythms.
• Diagnose organizational friction, ownership gaps, and breakdowns in accountability, then redesign ways of working to address root causes.
• Define how PMM teams and cross-functional partners interact across the product lifecycle, including operating agreements, engagement models, handoffs, and escalation paths.
• Identify opportunities to simplify workflows, eliminate low-value activity, reduce duplication, and balance enterprise consistency with business flexibility.
• Lead quarterly planning, commit management, and prioritization processes that align PMM capacity and investment to organizational goals.
• Develop workload and capacity-planning frameworks that give leadership visibility into demand, resource constraints, dependencies, risks, and trade-offs.
• Establish prioritization criteria and decision mechanisms that support transparent investment and resource-allocation decisions.
• Assess role clarity, ownership, capabilities, and operating capacity as business and portfolio needs evolve.
• Identify where work should be centralized, standardized, automated, simplified, delegated, or eliminated.
• Facilitate executive review forums and translate portfolio insights into clear decisions, actions, and accountability.
• Own and evolve Walmart Connect’s GTM and commercialization framework as part of the broader PMM operating system.
• Establish launch-readiness standards, decision forums, milestones, and escalation mechanisms appropriate to business impact, complexity, and risk.
• Partner with PMM, Product, and Sales Enablement to clarify commercialization roles, handoffs, dependencies, and success measures.
• Design systems and workflows that connect product strategy, market readiness, launch execution, field enablement, adoption, and ongoing optimization.
• Use performance data, stakeholder feedback, and retrospectives to improve PMM infrastructure, operational tooling, workflows, and automation.
• Develop and execute change strategies that drive adoption of PMM operating models, processes, tools, and ways of working.
• Assess stakeholder readiness, change impact, adoption barriers, and capability gaps before introducing new operating mechanisms.
• Build scalable documentation, training, communications, toolkits, and support models that enable consistent execution and self-service.
• Partner with PMM leaders and change champions to reinforce new behaviors, accountability, and expectations.
• Define adoption measures and use performance data and stakeholder feedback to continuously improve processes and enablement.
• Partner with Marketing Operations leadership to connect the PMM operating model to the broader future-state Marketing Operating Model.
• Collaborate with AI, Analytics, Automation, and Tool Governance leaders to align PMM systems, data, workflows, and performance measurement.
• Identify technology and automation opportunities that improve PMM productivity, decision-making, and operational effectiveness.

Benefits

• competitive pay
• performance-based bonus awards
• medical coverage
• vision coverage
• dental coverage
• 401(k)
• stock purchase
• company-paid life insurance
• PTO (including sick leave)
• parental leave
• family care leave
• bereavement
• jury duty
• voting
• short-term disability
• long-term disability
• company discounts
• Military Leave Pay
• adoption and surrogacy expense reimbursement
• PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes
• Walmart-paid education benefit program (Live Better U) for full-time and part-time associates
• Tuition, books, and fees are completely paid for by Walmart for Live Better U programs

What This Job Offers

• Job Type: Full-time
• Career Level: Senior