Senior Operations Analyst

Levi Strauss•San Francisco, CA
•Hybrid

About The Position

The Senior Operations Analyst plays a key role between regional planning teams and the global team, turning complex data into clear, applicable insights. The role partners with Operations, Planning, technical teams, and cross-functional stakeholders to improve reporting, streamline processes, and support critical planning milestones, including S&OP, Investment Review, Buy Review, and Go-To-Market execution. This position is based at Levi Strauss & Co.'s San Francisco headquarters on a hybrid schedule, typically requiring three days in the office per week, Tuesday through Thursday. In-office requirements may vary based on business needs.

Requirements

  • Bachelor's degree in Finance, Operations, Retail Management, or Business Management, or equivalent work experience.
  • At least 4 years of experience in retail merchandise planning, merchandising, demand forecasting, inventory management, allocation or replenishment, financial planning, or financial analysis.
  • Advanced proficiency in Microsoft Excel, including complex functions and the ability to organize and manipulate large quantities of data.
  • Ability to interpret meaningful themes from quantitative data.
  • Retail math skills and understanding of forecasting methodology.
  • Ability to manage performance and use complex data to tell clear, relevant stories that influence decisions.
  • Ability to promote projects independently and connect them to broader business strategy.
  • Ability to influence partners in a matrixed environment and work with senior partners.
  • Willingness to challenge the status quo and improve processes and results.
  • Project management skills, including issue tracking, milestone management, documentation, and change adoption.
  • Legally authorized to work in the United States at the time of hire without requiring current or future employment visa sponsorship. Candidates with an existing H-1B visa eligible for transfer may be considered.

Responsibilities

  • Build planning governance and RACI discipline across important milestones, ensuring clear accountability and tracking decisions.
  • Lead planning operations for Frameworks, IR, Forecast Transmissions, Buy Reviews, S&OP, and CtC milestones; coordinate communications, meetings, and projects to keep planning deliverables on track.
  • Manage seasonal planning calendars, timelines, governance, and partner milestones.
  • Manage framework planning by creating templates, consolidating inputs, facilitating sessions, and preparing leadership recommendations.
  • Create executive-ready analyses, presentations, pre-reads, and reports for IR, S&OP, MBR, and leadership meetings.
  • Standardize workflows, document procedures, and scale planning solutions to improve processes.
  • Facilitate seasonal checkpoints and milestones to align investment goals.
  • Analyze global sales performance for assigned categories and sales forecasts against financial targets.
  • Present recommendations to shape short- and long-term team goals.
  • Partner with Data & Analytics and technical teams to define requirements, validate dashboards, support testing, and improve adoption of planning tools, reporting, and AI-enabled capabilities.
  • Identify risks, opportunities, and trade-offs across forecast, OTB, inventory, and sales performance, and translate insights into leadership recommendations.

Benefits

  • 401(k) matching
  • Paid leave
  • Health insurance
  • Product discounts
  • Incentive plans
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