Mailroom Specialist

ManpowerGroup WorkMyWay•Salt Lake City, UT

3d•Onsite

About The Position

Provides on-site operations support across copying, shipping and receiving, mail and fax handling, equipment maintenance, and related office services. The role may also include bindery, quality control, filing, reception, meeting setup, building support, and light maintenance. The position reports to the Site Manager, Site Supervisor, or Assistant Site Manager, depending on site configuration.

Requirements

High school diploma or GED.
1–2 years of related work experience.
Knowledge of shipping and receiving procedures.
Ability to work independently and flexibly to complete projects.
Ability to determine appropriate packing methods and materials and verify incoming packing slips.
Ability to understand mail-delivery instructions.
Troubleshooting and problem-solving skills.
Ability to read and understand technical information in manuals, parts books, and related publications.
Excellent customer-relations and verbal communication skills.

Nice To Haves

Related copy-job experience.
Working knowledge of copier and related equipment and repair.
Basic electronics knowledge.
Valid driver's license and minimum auto-insurance coverage per Ricoh may be required.

Responsibilities

Operate high-volume copy machines and perform binding and finishing work.
Inspect convenience copiers daily, check output quality, clear paper jams, and report equipment problems to technicians.
Perform repair service on customer copier equipment and coordinate customer service calls.
Maintain management records, supply inventories, daily meter readings, and service logs.
Distribute office supplies, mail, and fax transmissions to personnel or designated locations.
Calculate charges for completed jobs and maintain billing logs.
Deliver completed jobs to designated locations within or outside the site.
Answer customer questions about job status and feasibility.
Keep convenience copier areas neat and stocked.
Ship and receive materials, including checking packing slips and selecting packing materials as needed.
Perform filing, purging, and archiving duties when requested.
Travel between customer buildings when required.
Set up meeting and conference rooms, move building occupants, perform re-lamping and light maintenance, and occasionally clean as assigned.
Use specified production, bindery, mailing, and office equipment to complete contracted jobs.
Perform other duties as assigned.