Mailroom Clerk

CoreCivic • Whiteville, TN

10h

About The Position

The Mailroom Clerk performs clerical duties related to processing United States Postal Service and interdepartmental mail and packages, along with mail, parcels, and packages handled by other shipping services such as UPS and Federal Express. The role includes entering text accurately and producing finished documents using a keyboard or computerized system, then copying, compiling, and distributing materials as needed. The clerk completes required forms and records thoroughly, accurately, and legibly; reads and comprehends correspondence, policies, regulations, procedures, reports, form-completion directions, and other simple or moderately complex documents; and communicates with staff, inmates/residents, and visitors. The clerk also responds to inquiries and requests or refers them to the appropriate staff member, answers telephone calls, routes calls, and takes accurate, legible messages. The position is in an institutional, secure setting.

Requirements

• High school diploma, GED certification, or equivalent.
• Strong organizational and observation skills and attention to detail.
• Valid driver's license.
• Must be at least 18 years of age.

Nice To Haves

• One year of mailroom operations experience or full-time clerical work experience.
• Experience with Microsoft Office applications or similar software applications.

Responsibilities

• Process United States Postal Service and interdepartmental mail and packages, as well as items handled by shipping services such as UPS and Federal Express.
• Accurately input text and produce finished documents using a keyboard and/or computerized system; copy, compile, and distribute materials as necessary.
• Thoroughly, accurately, and legibly complete required forms and records.
• Read and comprehend correspondence, policies, regulations, procedures, reports, form-completion directions, and other simple or moderately complex documents.
• Communicate effectively and coherently with staff, inmates/residents, and visitors.
• Respond to verbal and written inquiries and requests or refer them to the appropriate staff member.
• Answer telephone calls, route calls, and take accurate and legible messages.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED