Mailroom Clerk

State of Utah•Draper, UT
•Onsite

About The Position

The Utah National Guard is seeking a Mailroom Clerk to perform complex production tasks and handle agency-specific assignments. The role requires independent judgment, knowledge of relevant rules, regulations, policies, and procedures, and the ability to apply agency procedures. This is a full-time, in-office position at 12953 So. Minuteman Dr., Draper, Utah. The clerk receives, sorts, and distributes mail and packages; processes and reviews documents, including tax forms; operates mailroom equipment; maintains records and file systems; checks scanned documents for quality; and prepares recurring reports. The role also includes helping the public with forms and applications, responding to mail-service inquiries, assisting with training, tracking documentation deadlines, and managing supplies as needed. A criminal history check is required; no drug test is required.

Requirements

  • Ability to review documents for accuracy and completeness, update information, evaluate documents against policy, and compare elements for consistency or logical relationships.
  • Ability to write or draft correspondence, reports, and other written materials.
  • Ability to provide information and assistance to the public and respond to questions or complaints by explaining policies and procedures.
  • Ability to locate and assemble records and information, potentially requiring substantial research and judgment.
  • Ability to analyze, summarize, and review data, report findings, and interpret results.
  • Ability to monitor, track, and follow up on documentation to meet timelines.
  • Independent judgment in office specialties and comprehensive knowledge of pertinent rules, regulations, policies, and procedures.
  • Ability to apply agency regulations, policies, and procedures; specialized office skills; and thorough subject-matter understanding for recurring reports.
  • Experience performing complex production tasks.
  • Experience with basic accounting functions, such as receiving cash payments, basic bookkeeping, processing payroll, and accounts payable or receivable.
  • Skill in maintaining calendars and schedules and coordinating appointments, meetings, and other activities.
  • Ability to order, receive, inspect, and store equipment and supplies.
  • Must successfully pass a criminal history check.

Responsibilities

  • Receive, sort, and distribute incoming and outgoing mail and packages.
  • Prepare, process, review, and update documents, including tax forms, for accuracy and completeness and evaluate them against policy.
  • Compare document elements for consistency and verify data entry.
  • Operate mail extraction machines and other mailroom equipment.
  • Maintain written records of mailroom activities and create or maintain file and record-keeping systems.
  • Ensure scanned documents meet quality standards.
  • Prepare and generate recurring reports using automated processes and subject-matter knowledge.
  • Provide information and assistance to the public and others, including help completing forms and applications.
  • Respond to customer inquiries about mail services and explain policies and procedures.
  • Assist with training vendors and new employees on mailroom procedures.
  • Monitor, track, and follow up on documentation to ensure deadlines are met.
  • Order, receive, inspect, and store mailroom supplies, equipment, and materials as needed.
  • Draft correspondence, reports, and other written materials.
  • Locate, assemble, analyze, summarize, and review records and data, and report findings or interpret results.
  • Perform basic accounting functions as needed, such as receiving cash payments, bookkeeping, payroll processing, and accounts payable or receivable.
  • Maintain calendars and schedules and coordinate appointments, meetings, and other activities.

Benefits

  • Full benefits package eligibility
  • Job stability
  • Career growth and opportunities for leadership
  • Meaningful work benefiting the community and supporting organizational goals
  • Supportive work environment emphasizing cooperation, strong work ethics, and mutual support
  • Work/life balance
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