Mailroom Clerk

Aston Carter • Scottsdale, AZ

5d • $19 - $19 • Onsite

About The Position

This is a full-time, on-site role with working hours from Monday to Friday, 7:00 a.m. to 3:30 p.m. The position is based in a document servicing and mail operations environment that utilizes industrial equipment for opening envelopes and scanning devices for capturing documentation into internal systems.

Requirements

• High school diploma (HS Diploma).
• Ability to operate scanning equipment and follow scanning procedures accurately.
• Proficiency with Microsoft Office applications.
• Strong attention to detail when handling time-sensitive, complex, or critical documents.
• Ability to work efficiently in a high-volume mail processing environment.
• Capability to use industrial equipment for opening envelopes safely and effectively.

Nice To Haves

• Experience with filing and general clerical tasks

Responsibilities

• Process inbound and outbound mail quickly and accurately to support the achievement of service level agreements.
• Open incoming insurance-related mail using industrial equipment and manually remove contents from envelopes.
• Sort incoming documentation for scanning, ensuring documents are organized and prepared according to established procedures.
• Review and sort individual documents, add separator sheets, and operate scanning equipment to capture mailed documentation into internal systems.
• Manage time-sensitive, complex, or critical documents with close attention to detail and adherence to processing guidelines.
• Handle outgoing documentation by processing high volumes of metered mail and preparing overnight packages.
• Ensure correct postage is applied to all outgoing mail and update records to reflect processed items.
• Assist with quality checks to verify accuracy and completeness of scanned and processed documents.
• Resolve minor processing issues and escalate more complex problems when necessary to maintain workflow continuity.
• Provide advice and guidance to peers to support team performance and knowledge sharing.
• Participate in cross-training to develop and enhance document servicing skills and knowledge across multiple workflows.

Benefits

• Medical
• dental
• vision
• Critical Illness
• Accident
• Hospital
• 401(k) Retirement Plan
• Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED