Mailroom Clerk

1-800-FLOWERS.COM, INC. • Jericho, NY

2d • Onsite

About The Position

The Mailroom Clerk is responsible for the timely and accurate receipt, sorting, distribution, collection, and processing of incoming and outgoing mail, packages, and courier deliveries. This role supports daily business operations by ensuring correspondence and shipments are handled efficiently, securely, and in accordance with company procedures. The role will support filling in at reception answering phones and driving the company shuttle from time to time.

Requirements

• High school diploma or equivalent required.
• Previous mailroom, administrative, shipping/receiving, warehouse, or office support experience preferred.
• Experience using shipping and tracking systems is a plus.
• Strong organizational and time-management skills.
• Attention to detail and accuracy.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Good verbal and written communication skills.
• Basic computer proficiency, including Microsoft Office applications.
• Customer service orientation and professionalism.
• Ability to maintain confidentiality.
• Clean driving record.

Responsibilities

• Receive, sort, and distribute incoming mail, packages, and courier deliveries to appropriate departments and individuals.
• Prepare outgoing mail and packages, including weighing, metering, labeling, and arranging shipment through approved carriers.
• Maintain records of incoming and outgoing shipments and obtain signatures for delivery confirmation when required.
• Coordinate with courier services, postal carriers, and delivery vendors.
• Operate and maintain mailroom equipment, including postage meters, scanners, copiers, and package tracking systems.
• Monitor and replenish mailroom supplies such as envelopes, labels, packaging materials, and postage.
• Process certified, registered, overnight, and special delivery mail.
• Ensure confidential and sensitive documents are handled securely.
• Assist with office support functions, including filing, copying, document scanning, records management, and reception coverage.
• Maintain a clean, organized, and safe mailroom environment.
• Resolve delivery issues and investigate lost or misdirected mail or packages.
• Will be asked to fill-in driving the company shuttle van from time to time.
• Comply with company policies, postal regulations, and safety procedures.

Benefits

• Medical, dental, vision, life, and disability insurance for the associate and eligible dependents
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• 401(k) retirement savings program
• Mental health resources and Employee Assistance Program (EAP)
• Paid vacation time (accrued based on hours worked and tenure)
• Paid company holidays
• Employee discount across our family of brands
• Potential eligibility for annual merit-based compensation increases, where applicable

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED