Senior Office Administrator

Axiom Path•Charlotte, NC
•Onsite

About The Position

The Senior Office Administrator owns and coordinates day-to-day office and back-office administrative processes for an established professional-services organization. The position works across administrative, financial, employee, customer, and operational processes and is suited to someone who takes responsibility for completing work accurately and on time. This full-time, onsite role provides significant ownership of the administrative side of the business and room to grow into broader office leadership. It offers exposure to business operations, finance administration, payroll support, employee processes, invoicing, and office management.

Requirements

  • 5+ years of progressive office administration, office management, or business operations experience.
  • Hands-on experience across multiple areas such as invoicing, accounts payable and receivable, payroll support, timecards, onboarding, PTO, benefits, and general HR administration.
  • Demonstrated ownership, initiative, and accountability, including proactively managing processes and driving work to completion.
  • Experience working in a small to mid-sized organization and managing administrative responsibilities across multiple business functions.
  • Strong understanding of finance, employee administration, customer billing, payroll, and general office operations and how these functions work together.
  • Strong organizational skills, attention to detail, follow-through, and professional communication.
  • Comfort interacting with executives, employees, customers, consultants, and vendors.
  • Career stability and interest in building a long-term relationship with the organization.
  • Proactive, dependable, and accountable approach to ensuring the administrative side of the business runs effectively.

Responsibilities

  • Own and coordinate day-to-day office and back-office administrative processes.
  • Manage invoicing workflows and follow up on outstanding customer payments.
  • Support accounts payable and accounts receivable activities.
  • Assist with payroll processing, employee timecards, and timesheet administration.
  • Coordinate employee and consultant onboarding and related documentation.
  • Support PTO, employee benefits, and general HR administration.
  • Maintain organized records and ensure administrative processes are completed accurately and on schedule.
  • Collaborate with leadership, employees, customers, consultants, and vendors on operational matters.
  • Identify gaps or delays in administrative processes and proactively drive them to resolution.
  • Maintain smooth, well-organized office operations by taking ownership of responsibilities and driving them to completion.
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