Office Administrator

GFL Environmental•Columbia, SC

12d•Onsite

About The Position

The Office Administrator serves as an onsite operational partner and direct support to the General Manager across multiple GFL sites. The role splits each shift between active scalehouse operations and office administration, financial reconciliation, and multi-site operational support. The position is responsible for scale accuracy, branch data integrity, timely reporting, and efficient operations across assigned facilities. During the first half of the shift, the Office Administrator operates the scalehouse, manages inbound and outbound material flows, weighs trucks, generates scale tickets, verifies load classifications, enforces safety and regulatory requirements, and provides customer service to drivers and site patrons. During the remainder of the shift, the role supports the General Manager and assigned branches through transaction reconciliation, reporting, audit and compliance support, billing, payroll and HRIS updates, staff coordination, training, purchasing, inventory management, and multi-site logistics. The position is 100% onsite in industrial facilities, with occasional travel between local assigned sites. The work environment includes an active scalehouse booth and office, moderate noise, truck traffic, and variable weather exposure during scalehouse duties. Physical demands include sitting or standing for extended periods, moving between scale facilities and office spaces, and lifting or moving up to 25 pounds.

Requirements

2–4 years of administrative and/or scalehouse operator experience.
Experience operating heavy-vehicle weigh scales, processing scale tickets, and managing high-volume inbound and outbound traffic flow.
Ability to handle sensitive data, prepare operational reports, and support senior leadership across multiple locations.
High school diploma required.
Advanced proficiency in Microsoft Office.
Ability to work 100% onsite and adapt between active scalehouse duties and detailed administrative and reporting tasks.
Ability to sit or stand for extended periods (5+ hours), regularly move between scale facilities and office spaces, and lift or move up to 25 pounds.
Exceptional interpersonal skills and ability to communicate effectively with visitors, drivers, municipal partners, site staff, and corporate executives.
Valid work authorization in the country where the job is located; visa sponsorship is not provided.

Nice To Haves

Experience in an industrial, waste management, or logistics environment supporting multi-site operations.
Associate’s or Bachelor’s degree in Business or a relevant field.
Experience with AS400, Tower, or specialized scale software such as WasteWorks or TRUX.

Responsibilities

Operate the scalehouse during the first half of each shift, managing inbound and outbound materials, weighing trucks, issuing scale tickets, and verifying load classifications.
Enforce safety protocols, regulatory compliance, and site access controls at the scalehouse terminal.
Provide professional customer service to third-party drivers, commercial haulers, and local patrons.
Reconcile daily scalehouse transactions, cash and credit receipts, and waste-flow documentation across multiple sites.
Prepare and verify month-end reports for the General Manager, including landfill accruals, commodity tracking, scale traffic metrics, and recycling scrap reconciliation.
Support division and Home Office audit requirements; maintain municipal quarterly billing spreadsheets and Public Inventory tracking.
Coordinate multi-facility logistics, internal office moves, purchasing requests, and onsite meetings across assigned sites.
Manage and schedule customer service initiatives and community events for the General Manager and branches.
Provide daily guidance to Customer Service Representatives and scale personnel; assist with performance management, hiring workflows, and staff development.
Provide hands-on orientation and training for new staff on branch scale procedures, safety standards, and proprietary software.
Process payroll for personnel at assigned branch locations and maintain accurate employee records and status updates in HRIS/ADP.
Manage manual municipal and commercial billing and ensure scale tickets, roll-off work orders, and residential accounts are entered accurately into the ERP system.
Coordinate special waste documentation and monitor environmental and regulatory compliance across scalehouse operations.
Manage office and scalehouse supplies and equipment inventory across locations.
Travel occasionally between local assigned sites as required.