Senior Occupancy Planner

JLL•Mountain View, CA
•$124,800 - $170,600•Onsite

About The Position

The Senior Occupancy Planner develops occupancy plans and sequences group-level and individual moves, while facilitating or resolving planning issues identified in customer planning meetings. This role serves as a subject matter expert in the client’s workplace program and applies occupancy data analytics to develop solutions that optimize the portfolio in alignment with the client’s mission. As a leader on the Occupancy Planning and account teams, the planner models strong client relationship management and strategic thinking, bridging Line of Business strategy with Occupancy Planning strategy. The position requires knowledge of occupancy metrics, sharing ratios, industry best practices, and occupancy trends. The planner translates client business requirements into global occupancy plans, develops complex strategies using supply and demand analysis, and creates presentations explaining current conditions, trends, analysis, and potential solutions, including their impacts, risks, and opportunities. The role leads as a business partner on occupancy, space, and move projects; coordinates with client and affected resources; collaborates with relocation and facility teams on moves, migration plans, and facility audits; and works with Corporate Real Estate Strategy and Demand Planning groups on headcount and growth projections. The position is on-site in Mountain View, California. It requires flexibility in work hours and travel as needed. Visa sponsorship is not provided; candidates must be authorized to work in the United States without sponsorship. Applications are accepted on an ongoing basis until a candidate is identified.

Requirements

  • Bachelor’s degree in Architecture, Engineering, Construction Management, or equivalent.
  • 5–7 years of progressively responsible experience managing occupancy, space, move management, and change management processes across a broad geography in remote and virtual environments.
  • Expert-level data analytical skills and mastery of Sheets and Excel.
  • Critical thinking skills and the ability to tell a story through data.
  • Proficiency with Google suites and experience using Slides and PowerPoint.
  • Excellent active listening, verbal, written, and visual communication skills, including the ability to engage leadership at administrative through executive levels.
  • Ability to work independently, solve problems, and navigate ambiguity.
  • Proactive mindset and ability to contribute as a senior leader of the occupancy planning team.
  • Strong working knowledge of architectural drawings and furniture systems.
  • CAFM system and AutoCAD experience required.
  • Proficiency with a range of information technology tools and platforms.
  • Strong organization and demonstrated high performance in project budgeting and scheduling.
  • Flexibility with work hours and travel as needed.
  • Must be authorized to work in the United States without sponsorship; visa sponsorship is not provided.

Nice To Haves

  • Experience implementing flex office, hoteling, and alternative workplace solutions programs.

Responsibilities

  • Develop occupancy plans and sequence group-level and individual moves.
  • Facilitate and resolve planning issues identified in customer planning meetings.
  • Apply occupancy data analytics to develop solutions that optimize the client portfolio in alignment with the client’s mission.
  • Translate client business requirements into global occupancy planning using firm and industry best practices.
  • Develop complex occupancy planning strategies using supply and demand analysis.
  • Create strategic occupancy planning presentations covering current state, trends, analysis, and potential solutions, with narratives describing impacts, risks, and opportunities.
  • Lead as the business partner on occupancy, space, and move projects, serving as liaison between the client and affected resources.
  • Partner with Relocation Project Management and Facility Management teams to review and approve moves, develop migration plans, and conduct facility audits.
  • Build relationships with Corporate Real Estate Strategy and Demand Planning groups to gather headcount and growth projections.
  • Support teamwork, cooperation, performance excellence, and personal success.
  • Represent JLL and uphold its core values of Teamwork, Ethics, and Excellence.
  • Foster relationships with Project Management to review planning strategies that drive construction projects and support their implementation.

Benefits

  • 401(k) plan with matching company contributions.
  • Comprehensive medical, dental, and vision care.
  • Paid parental leave at 100% of salary.
  • Paid Time Off and Company Holidays.
  • Early access to earned wages through Daily Pay.
  • Supportive culture and comprehensive benefits package prioritizing mental, physical, and emotional health.
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