Senior Multi-Line Claims Specialist (Commercial Auto Liability & Physical Damage)

Ccmsi•Dallas, TX

6d•Remote

About The Position

CCMSI is seeking an experienced claims adjuster to investigate, evaluate, negotiate, and resolve complex multi-line claims for national account clients. The role focuses on commercial auto liability and first-party collision and physical damage exposures. It requires expertise in litigated claims, high-value bodily injury claims, coverage analysis, and complex investigations, while delivering exceptional client service and following corporate claim standards. The position is 100% remote in the U.S., full-time, with a posted salary range of $75,000–$95,000. The specialist manages claims from assignment through resolution, including reserve management, claim strategy, settlement negotiation, stakeholder coordination, documentation, and compliance. CCMSI describes itself as a privately owned third-party administrator and an employee-owned company. The role may qualify for bonuses or other forms of pay.

Requirements

10 or more years of multi-line claims adjusting experience.
Active Adjuster License.
Active New York Adjuster License.
Experience handling commercial auto liability claims.
Experience handling first-party collision and physical damage claims.
Experience handling litigated claims, including files involving attorney representation.
Experience managing high-value bodily injury claims.
Excellent oral and written communication skills.
Strong analytical and negotiation skills.
Ability to work independently while managing competing priorities.
Proficiency with Microsoft Office programs.

Nice To Haves

Multiple active state adjuster licenses.
Experience supporting national account clients.
Bachelor’s degree.
AIC, ARM, or CPCU designation.
Bilingual Spanish proficiency.

Responsibilities

Investigate, evaluate, and adjust complex multi-line claims in accordance with established claim handling standards and applicable laws.
Manage commercial auto liability and first-party collision and physical damage claims from assignment through resolution.
Establish reserves and provide reserve recommendations within approved authority levels.
Evaluate liability, damages, injury exposure, medical documentation, and litigation risk to develop appropriate claim strategies.
Negotiate settlements in accordance with Corporate Claim Standards, client-specific handling instructions, and applicable state regulations.
Coordinate with attorneys, clients, claimants, vendors, and other stakeholders throughout the claim adjustment process.
Review and maintain claim documentation, manage diaries, and ensure timely file activity.
Monitor litigated and high-exposure bodily injury claims while ensuring compliance with reporting, excess carrier notification, and corporate quality standards.

Benefits

Four weeks of paid time off in the first year, accruing throughout the year in accordance with company policy.
10 paid holidays in the first year.
Medical insurance.
Dental insurance.
Vision insurance.
Life insurance.
Disability insurance.
401(k) retirement plan.
Employee Stock Ownership Plan (ESOP).
Internal training and advancement opportunities.
Supportive, team-based work environment.