Senior Modern Workplace Engineer II

HEARTLAND BUSINESS SYSTEMS LLC • West Des Moines, IA

4d

About The Position

This role is a technical contributor in the Modern Work / Data & AI practice, supporting Microsoft AI and Microsoft 365 projects. The engineer focuses on backend development and uses custom development, database, Power Platform, and SharePoint expertise to build solutions that address customer business problems. The position combines client consulting, presales, solution design and delivery, development, support, research, and mentoring. The annual charge-hour expectation is 1,450 hours, balanced between billable and presales efforts. The role also provides 2–4 hours per week of support for project and escalated incident-management tickets.

Requirements

• At least 5 years of business consulting experience.
• At least 10 years of experience analyzing and building existing collaboration systems.
• At least 10 years of experience scoping Microsoft 365 implementation projects and partnering with Engineering and Cloud Architecture teams to identify and dimension key components.
• At least 10 years of experience working in SharePoint on-premises environments, including SharePoint 2013, 2016, and 2019.
• Active technical certifications in Microsoft Modern Workplace.
• Outcome-focused mindset.
• Strong prioritization skills.
• Team-player approach.
• Professional attitude and respectful demeanor.

Responsibilities

• Meet prospective clients and lead presales activities, including solution design, proposal writing, and project estimating.
• Engage clients to understand their business needs and propose Microsoft 365 Modern Work solutions aligned with their goals.
• Research, evaluate, and integrate technologies related to SharePoint, Microsoft 365 Copilot, and other Microsoft productivity applications.
• Lead cross-functional teams through complex business problems and delivery of technology solutions.
• Contribute business acumen and technical expertise to complex business processes and work with business leaders outside IT to develop solutions.
• Mentor junior Modern Work and AI teammates and educate them on Microsoft 365 best practices.
• Communicate key messages to executive and technical leadership audiences and collaborate across organizational levels.
• Design, configure, code, and unit test software; lead development activities using technologies suited to customer time, budget, and technical needs.
• Estimate development effort for small and large projects.
• Deliver Microsoft-based solutions that simplify client business processes and build lasting customer relationships through quality service, support, and honest communication.
• Provide 2–4 hours per week of support for project and escalated incident-management tickets, emphasizing customer satisfaction and quality.
• Share, build, and follow team quality processes in project and support work.
• Take on similar or parallel workstreams and contribute expertise to other areas as needed.
• Meet an annual charge-hour expectation of 1,450 hours, balanced between billable and presales efforts.

Benefits

• Competitive compensation package, which may include bonuses, incentives, commission, fair wage, retirement plans, and benefits with HSA-compatible plans.
• Growth opportunities.
• Community involvement.
• Personal development.
• Employee and family celebrations.
• Green initiatives.
• Personal time off.
• Work-life balance.
• Recognition and awards.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed