Senior Membership Education Manager

Shriners Children's • Tampa, FL

4d

About The Position

The Senior Membership Education Manager is the business owner responsible for creating the strategy and implementing the systems and processes for training, education, and leadership development across Shriners International’s 200 chapters, 9,000 components, and nearly 150,000 members. The role directs education programming—including curriculum design and delivery—for the Shriners International Education Foundation (SIEF), the Noble Academy, and Shriners International. Programming includes in-person conferences, virtual and hybrid events, and education materials distributed throughout the year. As requested, the manager collaborates with project sponsors in adjacent departments and leads multidisciplinary teams to deploy education resources supporting annual goals.

The position also leads development and expansion of SIEF’s education portfolio, oversees the implementation of an enterprise-wide learning management system, and develops educational plans and offerings aligned with member needs and Shriners International’s strategic priorities. The manager researches and evaluates curricula and delivery methods, works with internal and external stakeholders to integrate education resources, recruits educational speakers, and provides staff support to the Education Committee.

Requirements

• Understanding of standard budget accounting procedures.
• Experience and understanding of curriculum development, learning theories, and evaluation techniques.
• Understanding of executive education and administrative issues in certificate training and higher education programs.
• Knowledge of PC-based computer systems and software.
• Bachelor’s degree or equivalent work experience in education, nonprofit, or a related field.

Nice To Haves

• Five years of association, fraternal, or chamber education experience.
• Three years of adult accreditation and/or certificate training experience.
• Three years of curriculum development experience.
• Three years of meeting design and/or event management experience.
• Bilingual or multilingual speaker.
• ASAE Certified Association Executive (CAE) certification.
• U.S. Chamber Institute for Organization Management (IOM) certification.

Responsibilities

• Identify, deploy, and maintain an enterprise-wide education learning management system, including selecting technologies, programs, and processes and planning a staged organizational rollout.
• Lead the development and expansion of SIEF, including setting strategy and managing daily education portfolio activities toward member-driven outcomes.
• Design and execute long-range educational plans and programming consistent with Shriners International’s strategic priorities.
• Research and evaluate curricula, learning procedures, distribution methods, and educational materials for online education programming relevant to chapters, components, and members.
• Lead discussions with internal and external stakeholders to identify ways to integrate education resources and improve Shriners International’s program portfolio and services.
• Create, develop, implement, and evaluate educational offerings for SIEF and Shriners International conferences and events, including the Marcom/Membership conference, OG/AR school, Imperial Session events, and education for members holding specific Shrine positions.
• Identify, recruit, and contract with educational speakers for SIEF programs.
• Serve as a staff resource to the Education Committee, working with the membership project specialist to prepare agendas, reports, and meeting summaries and ensure projects and action items are completed on schedule.
• Collaborate with project sponsors from adjacent departments and lead multidisciplinary teams to deploy education assets supporting annual goals, as requested.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior