Senior Manager, U.S./Canada Allowance Operations
About The Position
Marriott International is seeking a Senior Manager, U.S./Canada Allowance Operations, to join Hot Shoppe Services International, Marriott’s enterprise procurement team. The role leads the U.S./Canada allowance operating function and reports to the Director, Allowance/GPO Reporting. It manages the Manager, U.S./Canada Allowance Administration and the Manager, Strategic Allowances Administration, and is accountable for team delivery, first-level financial and operational review, controls, issue management, and continuous improvement. The Senior Manager ensures consistent execution of established strategies, processes, procedures, and review standards; consolidates operating results; reviews team outputs; and escalates significant financial, control, capacity, or business risks and non-standard decisions to the Director.
Requirements
- A four-year bachelor's degree from an accredited university in finance, accounting, business, supply chain, procurement, or a related field, or equivalent relevant experience.
- Five years of experience in finance operations, accounting, procurement operations, shared services, receivables, or a related field.
- Experience managing complex operational processes with financial impact.
- Experience with reconciliations, internal controls, financial data review, and cross-functional issue resolution.
Nice To Haves
- Experience leading individuals.
- Experience with supplier allowances, rebates, billing, collections, accruals, or distribution processes.
- Experience working with ERP, procurement, reporting, or workflow platforms and advanced Excel-based analysis.
- Experience developing standard operating procedures, control documentation, and scalable operating processes.
Responsibilities
- Lead the U.S./Canada allowance operating function and maintain an integrated calendar covering supplier activation, spend receipt, allowance processing, invoicing, collections, accrual support, distributions, and reconciliation.
- Review material allowance calculations, invoices, reconciliations, distribution support, accrual inputs, true-ups, aged receivables, and operational variances, ensuring items are complete and supported before Director approval when applicable.
- Oversee execution of the function’s operating control environment, ensuring controls, procedures, evidence review, documentation, and audit support are completed consistently.
- Monitor portfolio performance and risks across spend completeness, processing status, invoice and collection activity, aged items, pending distributions, and unresolved exceptions; drive resolution and escalate material issues as applicable.
- Coordinate and consolidate operational inputs for forecasts and accruals, investigate unusual results, and prepare variance explanations and supporting reconciliations for Director review as needed.
- Coordinate cross-functional follow-up with Finance, Accounting, Reporting, Procurement, category teams, suppliers, and other stakeholders on operating issues.
- Implement and maintain workflows, team routines, documentation, and accountability measures aligned with processes, procedures, controls, and service expectations.
- Identify recurring operating issues and lead process and automation improvements within established controls and delegated authority, partnering with the Director on changes requiring broader alignment or approval.
- Prepare consolidated operating updates covering execution status, financial and operational results, material variances, risks, resource needs, and matters requiring Director review or decision.
- Manage, develop, and set priorities for direct reports; establish workload plans, performance expectations, and backup coverage.
Benefits
- 401(k) plan
- Stock purchase plan
- Discounts at Marriott properties
- Commuter benefits
- Employee assistance plan
- Childcare discounts
- Medical coverage
- Dental coverage
- Vision coverage
- Health care flexible spending account
- Dependent care flexible spending account
- Life insurance
- Disability insurance
- Accident insurance
- Adoption expense reimbursements
- Paid parental leave
- Educational assistance
- Washington employees accrue paid sick leave and are eligible to receive a minimum of 9 holidays annually.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
