About The Position

The Senior Manager, Technology Operations leads the planning and execution of complex technology programs aligned with strategic objectives. The role oversees financial management, risk mitigation, and resource allocation across multiple projects, while fostering collaboration among stakeholders. It translates business needs into actionable technology solutions, drives operational efficiency, and monitors program performance to ensure successful outcomes. The position is part of Walmart’s Technology Operations team, which supports business, nonprofit, and government entities through program and financial management. The team plans, monitors, and delivers complex projects, applies technology strategies, and collaborates with stakeholders to improve operational performance, optimize resources, mitigate risks, and deliver results that save time and costs. The role also mentors and develops team members and promotes a high-performing, accountable work environment. The primary location is 1601 SE 10th St, Bentonville, Arkansas.

Requirements

  • Meet one of the following minimum qualification paths: a bachelor's degree in a listed or related field and 5 years of experience in project management, program management, program operations, or a related area; or 7 years of experience in one of those areas.
  • Have 2 years of supervisory experience.
  • Demonstrate expertise in program and financial management, including budgeting, forecasting, and cost control across multiple projects.
  • Have strong knowledge of technology strategies and the ability to align business-unit requirements with technology solutions.
  • Demonstrate the ability to lead complex programs using established program management tools and frameworks.
  • Have strong stakeholder management and communication skills to influence and build consensus across teams.
  • Have experience in risk assessment, mitigation planning, and performance monitoring.
  • Be able to develop business cases and translate strategic objectives into actionable project plans.
  • Demonstrate leadership in mentoring, coaching, and team development.

Nice To Haves

  • A master's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or a related area, and 4 years of experience in project management, program management, program operations, or a related area.
  • Knowledge of creating inclusive digital experiences, WCAG 2.2 AA standards, assistive technologies, and digital accessibility best practices.

Responsibilities

  • Lead the planning, execution, and monitoring of multiple technology programs aligned with strategic objectives.
  • Manage budgets, forecasts, and resource allocation to support financial and operational efficiency.
  • Build collaborative relationships with stakeholders to support consensus and informed decision-making.
  • Translate business requirements into actionable technology solutions that support domain needs and market standards.
  • Identify program risks and implement mitigation strategies.
  • Oversee performance metrics, reporting, and continuous improvement of program management processes.
  • Mentor and develop team members, fostering a high-performing and accountable work environment.

Benefits

  • Medical, vision, and dental coverage.
  • 401(k), stock purchase, and company-paid life insurance.
  • Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Live Better U education benefit, with tuition, books, and fees paid for eligible programs, subject to eligibility requirements.
  • Performance-based bonus awards and additional annual or quarterly performance bonuses.
  • Stock may be included as additional compensation for certain positions.
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