Pricing & Commercial Operations Manager

Koch • Lisle, IL

17h

About The Position

The Americas Region Pricing Manager leads and develops a team while serving as a commercial partner to Sales, Product Management, Customer Service, Operations, and other stakeholders across the Americas. The role guides the execution of pricing strategies and complex pricing decisions, helping the business evaluate opportunities, understand economic trade-offs, and balance customer needs with profitable growth. It strengthens team capabilities and business partnerships while continuously improving pricing decision-making and execution.

The position is part of a global pricing organization spanning six locations worldwide. The Americas team supports businesses across multiple divisions, channels, customers, contract manufacturers, and distributors, connecting commercial strategies with execution. The role works closely with commercial and operational teams and contributes to effective regional pricing execution.

Requirements

• Experience in pricing operations, commercial operations, sales operations, customer service, order management, finance, or a related discipline.
• Experience managing operational processes and performance metrics.
• Demonstrated leadership through direct supervision, mentoring, cross-functional influence, or informal team leadership.
• Strong analytical, organizational, and communication skills.
• Ability to work effectively in a cross-functional and global environment.

Nice To Haves

• Bachelor's degree in Business, Finance, Operations, Supply Chain, Engineering, or a related field.
• Experience with pricing and commercial systems such as Vendavo, PROS, SAP, Salesforce, or similar platforms.
• Experience leading teams and developing employees.
• Experience leading operational transformation or process improvement initiatives.
• Experience supporting large-scale commercial programs and customer implementations.
• Experience working within a global manufacturing or technology organization.

Responsibilities

• Lead, coach, and develop Deal Desk Specialists and Business Partners, setting clear expectations and strengthening commercial judgment and effectiveness.
• Partner with Sales, Product Management, Customer Service, Operations, and divisional teams, building relationships and understanding their strategies, priorities, and customer dynamics.
• Evaluate pricing opportunities with commercial teams and make decisions balancing customer needs, profitable growth, and broader business objectives.
• Lead reviews and approvals of special pricing requests and complex customer opportunities; recommend actions, evaluate economic trade-offs, and challenge assumptions constructively.
• Serve as a key contact for complex pricing decisions and escalations, bringing together stakeholders to resolve issues.
• Translate pricing and commercial strategies into regional execution, including price changes, contract updates, backlog adjustments, and other customer pricing programs.
• Ensure pricing decisions and commercial agreements are implemented accurately and effectively, with appropriate governance, approval authorities, and business controls.
• Align team resources and priorities with the opportunities and activities that create the greatest business value.
• Improve the speed, quality, and scalability of pricing execution by simplifying processes and using data, automation, analytical tools, and system enhancements.
• Use performance measures, business outcomes, and partner feedback to drive accountability, continuous improvement, and adaptability.

Benefits

• Medical, dental, and vision benefits.
• Flexible spending and health savings accounts.
• Life insurance, accidental death and dismemberment insurance, and disability coverage.
• Retirement benefits.
• Paid vacation and time off.
• Educational assistance.
• May include infertility assistance, paid parental leave, and adoption assistance, subject to applicable eligibility criteria and regional variation.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed