Pricing Operations Manager - Insurance

ReSource Pro•,

2d•$130,000 - $135,000•Remote

About The Position

ReSource Pro is seeking a Pricing Operations Manager to build and integrate insurance capability businesses by establishing a centralized pricing function. The role brings acquired entities under a unified pricing framework, builds base pricing processes, standardizes governance, and creates infrastructure for scalable, repeatable pricing decisions across the portfolio. It also lays the groundwork for digital and AI-enabled pricing. The position establishes and integrates pricing processes across acquired organizations, assesses current practices, identifies gaps, standardizes processes, maintains a pricing playbook, and onboards newly acquired businesses. It owns the annual pricing anniversary cycle and account-level pricing decisions across Major, Medium, and Select segments, while establishing deal governance and working with Sales/CE, Finance, and Operations. The manager develops pricing dashboards and KPI reporting, conducts pricing analysis and competitive reviews, and assesses the impact of AI and automation on BPO pricing economics. The role also identifies automation opportunities, evaluates and implements pricing tools such as CPQ, and maintains digital pricing workflows and tools to ensure accuracy, functionality, and adoption. This is a remote position for candidates residing in the United States. The salary range for most locations is $130,000–$135,000 annually; pay may vary based on experience and geographic location. The role is eligible for an annual bonus and benefits.

Requirements

5–8+ years of relevant experience in pricing, commercial strategy, or deal pricing within IT and IT-enabled services.
Strong Excel skills and proficiency with MS Office applications, including Word, Outlook, and Access.
Customer-centric mindset and enjoyment of providing service and solving customer problems.

Nice To Haves

A major in Finance, Business, Economics, or a related field is preferred.
Experience integrating pricing across acquired or multi-entity organizations.
Exposure to insurance industry operations, including BPM, claims, or underwriting support.
Experience with pricing tools or CPQ platforms.
Familiarity with AI and automation in pricing.

Responsibilities

Establish the base pricing process across acquired organizations; assess existing practices, identify gaps, and drive standardization.
Build and maintain a pricing playbook covering rate cards, margin thresholds, approval workflows, and escalation protocols.
Onboard newly acquired businesses into the pricing framework.
Own the annual pricing anniversary cycle end-to-end, including the pricing model for account-level rate decisions across Major, Medium, and Select segments.
Establish deal governance, including approval workflows, override justifications, and audit trails.
Partner with Sales/CE, Finance, and Operations to align pricing with business strategy.
Build pricing dashboards and KPI reporting on margin health, pricing outcomes, and discount pool utilization.
Conduct ad-hoc pricing analysis, assess AI and automation impacts on BPO pricing economics, and conduct peer pricing reviews and competitive landscape tracking.
Identify opportunities to automate pricing, including automated rate recommendations and predictive margin modeling.
Evaluate and implement pricing tools, including CPQ and enhancement tools, to transition from manual to digital pricing workflows.
Maintain and manage digital pricing workflows and tools after implementation, ensuring they remain accurate, functional, and adopted across the organization.