(USA) Senior Manager, Technology Operations
About The Position
The Senior Manager, Technology Operations, leads the planning and execution of multiple complex technology programs aligned with strategic objectives. This role requires expertise in program and financial management, stakeholder engagement, and technology strategy to drive operational excellence and deliver measurable business value. The position involves overseeing project delivery, risk mitigation, and resource allocation while fostering collaborative relationships across teams. The successful candidate will ensure alignment between business needs and technology solutions, promote continuous improvement, and support the development of associates to achieve organizational goals effectively and efficiently. The team leads marketplace pricing strategies by leveraging data-driven insights and market analysis to enhance competitiveness. Collaborating across functions, it identifies process improvements and applies strong program management practices. Engaging stakeholders, the team aligns initiatives to achieve measurable outcomes through clear communication and analytical rigor. Members utilize advanced analytics, business strategies, and technology knowledge to support decision-making and deliver impactful results. Focused on continuous improvement, the team drives organizational goals and sustains a strong marketplace position through strategic program, financial, and business operations management.
Requirements
- Proven expertise in program and financial management, including budgeting, cost control, and resource allocation across multiple projects.
- Strong knowledge of technology strategies and ability to align technology initiatives with business objectives.
- Experience in stakeholder management with excellent communication and influencing skills to build consensus and drive action.
- Ability to define program goals, deliverables, and schedules while monitoring progress and mitigating risks effectively.
- Demonstrated capability to translate business requirements into actionable technology solutions and support operational excellence.
- Skilled in developing business cases and applying program estimation and monitoring tools to ensure successful delivery.
- Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 5 years’ experience in project management, program management, program operations, or related area.
- OR 7 years’ experience in project management, program management, program operations, or related area.
- 2 years’ supervisory experience.
Nice To Haves
- Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 4 years' experience in project management, program management, program operations, or related area.
- Background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.
- Knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.
Responsibilities
- Lead program management activities, defining goals, deliverables, and schedules for multiple complex projects aligned with strategic objectives.
- Oversee financial management including budgeting, cost monitoring, and resource allocation across technology programs.
- Develop and communicate technology strategies that support business unit requirements and operational goals.
- Build and maintain strong stakeholder relationships to influence decisions and drive program success.
- Monitor program performance, identify risks, and implement mitigation plans to ensure timely delivery.
- Translate business needs into actionable project plans and support technology domain stakeholders in resolving complex issues.
- Promote continuous improvement by implementing effective processes and leveraging program management tools.
Benefits
- Competitive pay
- Performance-based bonus awards
- Medical coverage
- Vision coverage
- Dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- PTO (including sick leave)
- Parental leave
- Family care leave
- Bereavement
- Jury duty
- Voting leave
- Short-term disability
- Long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes
- Walmart-paid education benefit program (Live Better U) for full-time and part-time associates
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What This Job Offers
Job Type
Full-time
Career Level
Senior
