(USA) Senior Manager, Technology Operations - Marketplace Discoverability
About The Position
As the Senior Manager, Technology Operations, you are the driving force behind high-impact projects that accelerate business growth and transform our operations. You'll uncover hidden opportunities and unite cross-functional teams to launch innovative, game-changing solutions. Armed with elite project management skills and a data-driven mindset, you will influence key stakeholders and champion initiatives that crush organizational goals. You'll flawlessly navigate risks, deliver hard-hitting actionable insights, and keep strategies perfectly aligned to optimize marketplace performance and drive measurable results. We are the engine powering Marketplace discoverability. By building cutting-edge programs and capabilities, we connect customers with the assortment they love. Our strategic initiatives transform retail operations and marketing. Armed with deep data insights, we function as the end-to-end drivers of a collaboration that spans across our customer experience, marketing and tech teams. In a fast-paced retail landscape, we champion continuous innovation and use our analytical firepower to propel the company's vision forward.
Requirements
- Strong track record of working with product, engineering, and design partners to launch new tools
- Proven expertise in business process improvement and strategic decision-making to drive organizational goals.
- Strong project management skills, including planning, budgeting, risk tracking, and earned value analysis.
- Ability to analyze business metrics and retail trends to identify revenue opportunities and recommend improvements.
- Effective stakeholder management and partnership collaboration to influence outcomes and communicate shared goals.
- Proficiency in data analytics and digital tools to develop insights and support business strategies.
- Excellent communication skills to present complex information clearly and influence cross-functional teams.
- Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 5 years’ experience in project management, program management, program operations, or related area.
- OR 7 years’ experience in project management, program management, program operations, or related area.
- 2 years’ supervisory experience.
Nice To Haves
- Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 4 years' experience in project management, program management, program operations, or related area.
- Background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.
- Knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.
Responsibilities
- Act as the definitive business lead, translating company strategy into high-ROI tech initiatives.
- Use deep analytics to point Product and Engineering toward capabilities that dominate the marketplace.
- Own the roadmap prioritization, budget, and rapid delivery of revenue-generating solutions.
- Translate complex technical realities to influence leadership and force cross-functional alignment.
- Fuel development with competitive intel to ensure we build exactly what the market demands.
Benefits
- Competitive pay
- Performance-based bonus awards
- Medical coverage
- Vision coverage
- Dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- PTO (including sick leave)
- Parental leave
- Family care leave
- Bereavement
- Jury duty
- Voting leave
- Short-term disability
- Long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes
- Live Better U (Walmart-paid education benefit program for full-time and part-time associates)
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What This Job Offers
Job Type
Full-time
Career Level
Senior
