(USA) Senior Manager, Technology Operations - Marketplace Growth Solutions

Walmart•Bentonville, AR

1d•$90,000 - $216,000•Onsite

About The Position

We are seeking a detail-oriented Senior Manager, Seller Growth Solutions to act as the operational engine of our seller growth initiatives, sitting at the intersection of business strategy, data-driven insights, and seller experience. In this role, you will lead the day-to-day execution strategy and operating models designed to help sellers improve performance. You will be highly independent, taking immediate ownership of critical execution teams and seller touchpoints. If you love bringing structure to ambiguity, translating data insights into actionable programs, and running seamless processes, this role is for you. The Seller Growth Solutions team focuses on empowering Walmart Marketplace sellers by delivering scalable, technology-driven experiences. Collaborating closely with Product, Engineering, Design, Analytics, and Go-to-Market teams, the group identifies seller needs, shapes product strategies, and implements programs that enhance seller adoption, engagement, and growth. The team’s mission is to eliminate obstacles, present timely growth opportunities, and support sellers in achieving their full potential on the platform. This collaborative environment emphasizes program management, stakeholder engagement, and strategic decision-making to drive impactful business outcomes.

Requirements

Exceptional operator: Ability to work highly independently to turn strategic goals into concrete, flawless execution.
Detail-oriented & technical: Passion for operational excellence and ability to spot data gaps, process risks, and workflow bottlenecks.
Love data & insights: Ability to query and analyze data to consult on what sellers need most to grow.
Outstanding communicator: Ability to confidently host seller meetings, manage correspondence, and collaborate with Product, Engineering, and Analytics.
AI-forward builder: Actively use generative AI tools to automate administrative tasks and optimize workflows.
Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 5 years’ experience in project management, program management, program operations, or related area.
OR 7 years’ experience in project management, program management, program operations, or related area.
2 years’ supervisory experience.

Nice To Haves

Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 4 years' experience in project management, program management, program operations, or related area.
Background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.
Knowledge of accessibility best practices and joining us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Responsibilities

Leading seller growth programs by driving operational excellence, managing seller communications, and ensuring high-quality execution from strategy through delivery.
Managing offshore operations by overseeing vendor performance, establishing SLAs, and continuously improving workflows and quality standards.
Leveraging data and insights to identify seller growth opportunities, analyze performance trends, and develop strategic recommendations.
Driving process innovation by standardizing operations, automating manual workflows, and scaling best practices using modern productivity and AI-enabled tools.
Partnering cross-functionally with Product, Engineering, Analytics, and Operations to support product launches, operationalize new capabilities, and incorporate seller feedback into future improvements.

Benefits

Competitive pay
Performance-based bonus awards
Medical coverage
Vision coverage
Dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO (including sick leave)
Parental leave
Family care leave
Bereavement leave
Jury duty leave
Voting leave
Short-term disability
Long-term disability
Company discounts
Military Leave Pay
Adoption expense reimbursement
Surrogacy expense reimbursement
PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
Live Better U education benefit program (for full-time and part-time associates): includes high school completion, bachelor's degrees, English Language Learning, and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.