Senior Manager, Solutions Engineering

Checkout.com • San Francisco, CA

2d • $166,300 - $195,600 • Hybrid

About The Position

Checkout.com is hiring a Senior Manager, Solutions Engineering to serve as a senior technical and commercial partner for its most strategic customers. This is an individual-contributor role focused on the top 50 accounts and the highest-complexity opportunities. The role engages with executive and senior technical stakeholders to shape enterprise solution strategy and show how Checkout.com can support customers’ payments, growth, and customer-experience goals.

The position brings together responsibilities often split between Sales Engineering and Implementation Engineering in the US. It guides strategic merchants from defining a business problem through solution design, integration, and successful go-live, while helping raise the quality and consistency of technical engagement across the wider team. The role also contributes merchant and market insights to product strategy, technical enablement, operating models, and reusable assets.

Checkout.com describes its work as enabling more than 10 billion transactions annually for more than one billion global shoppers. It has 20 offices across six continents, with London as its headquarters. The company’s hybrid working model requires three days per week in the office.

Requirements

• Significant experience in Solutions Engineering, Sales Engineering, Solutions Architecture, Implementation Engineering, Technical Account Management, or a related customer-facing technical leadership role.
• Experience working with large enterprise or strategic accounts in payments, fintech, SaaS, e-commerce, or another complex technology environment.
• Deep understanding of payments architecture, API-based integrations, distributed systems, security considerations, and enterprise implementation patterns.
• Proven ability to lead complex technical sales cycles involving multiple stakeholders, competing priorities, ambiguous requirements, and material commercial value.
• Executive presence and ability to communicate credibly with C-level leaders, senior architects, developers, product teams, commercial leaders, and delivery partners.
• Strong commercial judgment, strategic thinking, and ability to connect technical recommendations to customer outcomes and business value.
• Ability to influence without authority and create alignment across internal teams and customer organizations.
• Excellent written and verbal communication, including the ability to simplify complex subjects without losing important technical nuance.
• Comfort operating hands-on when needed, including reviewing API behavior, logs, architecture diagrams, technical documentation, and proof-of-concept results.

Nice To Haves

• Deep experience with payment performance, payment methods, fraud and risk, 3DS, network tokenization, wallets, or other modern payment capabilities.
• Experience leading enterprise architecture workshops, executive briefings, technical due diligence, or complex transformation programs.
• Experience with JavaScript, React, Java, .NET, Python, Node.js, Go, C#, or another relevant development ecosystem.
• Previous experience as an engineer, developer, product leader, enterprise architect, or senior technical consultant.
• Familiarity with payments standards, regulations, schemes, and the operational realities of global commerce.

Responsibilities

• Serve as the senior Solutions Engineering partner for top 50 accounts, strategic pursuits, and opportunities with significant commercial, technical, or reputational importance.
• Engage C-level, executive, product, engineering, architecture, security, and payments stakeholders to build consensus around complex solutions.
• Define technical strategy for enterprise opportunities, including discovery, solution architecture, integration approach, proof-of-concept design, technical validation, and go-live readiness.
• Translate sophisticated merchant requirements into scalable Checkout.com solutions, explaining architecture choices, trade-offs, dependencies, risks, and expected business outcomes.
• Provide thought leadership on payment performance, authorization and settlement flows, fraud and risk, tokenization, 3DS, alternative payment methods, and other payment capabilities.
• Lead or advise on strategic RFPs and RFIs, security and architecture reviews, executive workshops, board-level materials, and high-stakes technical negotiations.
• Coordinate Sales, Account Management, Product, Engineering, Implementation Engineering, Merchant Care, Risk, and other partners to remove blockers and deliver outcomes.
• Influence product strategy, technical enablement, operating models, and reusable assets using insights from strategic merchants and the market.
• Mentor and raise the technical standard of Solutions Engineering through coaching, deal reviews, knowledge sharing, and role modeling; the role has no direct people-management responsibility.

Benefits

• Hybrid working model with flexibility and three days per week in the office.
• Real ownership, fewer blockers, meaningful challenges, and opportunities to make an impact from day one.
• A work environment that supports growth and recognizes impact.
• Accessibility accommodations can be requested to make the application process or working environment more comfortable.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed