Senior Manager, Solutions Engineering

Checkout.com • San Francisco, CA

23h • Hybrid

About The Position

Checkout.com is seeking a Senior Manager, Solutions Engineering to serve as a senior technical and commercial partner for its most strategic customers. This is an individual-contributor role focused on the top 50 accounts and the highest-complexity opportunities. The role engages executive and senior technical stakeholders to shape solution strategies for enterprise merchants and help them meet payments, growth, and customer-experience goals.

The position brings together responsibilities often divided between Sales Engineering and Implementation Engineering in the US. It guides strategic merchants from business problem through scalable solution design and successful go-live, while improving the quality and consistency of technical engagement across the wider team. The role has no direct people-management responsibility, but includes mentoring and raising technical standards through coaching, deal reviews, knowledge sharing, and role modeling.

Checkout.com describes itself as a global payments technology company with 20 offices across six continents and London as its headquarters. Its platform supports more than 10 billion transactions annually for over one billion global shoppers. The company offers a hybrid working model with three days per week in the office.

Requirements

• Significant experience in Solutions Engineering, Sales Engineering, Solutions Architecture, Implementation Engineering, Technical Account Management, or a related customer-facing technical leadership role.
• Experience working with large enterprise or strategic accounts in payments, fintech, SaaS, e-commerce, or another complex technology environment.
• Deep understanding of payments architecture, API-based integrations, distributed systems, security considerations, and enterprise implementation patterns.
• Proven ability to lead complex technical sales cycles involving multiple stakeholders, competing priorities, ambiguous requirements, and material commercial value.
• Executive presence and ability to communicate credibly with C-level leaders, senior architects, developers, product teams, commercial leaders, and delivery partners.
• Strong commercial judgment and strategic thinking, with the ability to connect technical recommendations to customer outcomes and business value.
• Ability to influence without authority and create alignment across internal teams and customer organizations.
• Excellent written and verbal communication, including the ability to simplify complex subjects without losing important technical nuance.
• Comfort operating hands-on when needed, including reviewing API behavior, logs, architecture diagrams, technical documentation, and proof-of-concept results.

Nice To Haves

• Deep experience with payment performance, payment methods, fraud and risk, 3DS, network tokenization, wallets, or other modern payment capabilities.
• Experience leading enterprise architecture workshops, executive briefings, technical due diligence, or complex transformation programs.
• Experience with JavaScript, React, Java, .NET, Python, Node.js, Go, C#, or another relevant development ecosystem.
• Previous experience as an engineer, developer, product leader, enterprise architect, or senior technical consultant.
• Familiarity with payments standards, regulations, schemes, and the operational realities of global commerce.

Responsibilities

• Serve as the senior Solutions Engineering partner for top 50 accounts, strategic pursuits, and opportunities with significant commercial, technical, or reputational importance.
• Engage C-level, executive, product, engineering, architecture, security, and payments stakeholders to build consensus around complex solutions.
• Define technical strategy for enterprise opportunities, including discovery, solution architecture, integration approach, proof-of-concept design, technical validation, and go-live readiness.
• Translate complex merchant requirements into scalable Checkout.com solutions and explain architecture choices, trade-offs, dependencies, risks, and expected business outcomes.
• Provide thought leadership on payment performance, authorization and settlement flows, fraud and risk, tokenization, 3DS, alternative payment methods, and other payments capabilities.
• Lead or advise on strategic RFPs, RFIs, security and architecture reviews, executive workshops, board-level materials, and high-stakes technical negotiations.
• Coordinate Sales, Account Management, Product, Engineering, Implementation Engineering, Merchant Care, Risk, and other partners to remove blockers and deliver outcomes.
• Influence product strategy, technical enablement, operating models, and reusable assets using insights from strategic merchants and the market.
• Mentor and raise the technical standard of Solutions Engineering through coaching, deal reviews, knowledge sharing, and role modeling.

Benefits

• Hybrid working model with flexibility and three days per week in the office.
• Accessible application and work environment accommodations are available upon request.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed