Senior Manager, Solution Design (Architect)

T-Mobile • Frisco, TX

5d • $142,900 - $257,800

About The Position

The Senior Manager, Credit Risk Management Solution Design is responsible for defining the architectural vision for Tier 1 and Tier 2 end-to-end solutions involving Fraud, Credit, Collections, and Payments decision-engine configurations for new and existing customers, along with supporting technology capabilities and infrastructure. The role leads scoping discussions, assesses technical feasibility, contributes to strategy and delivery, and applies technical expertise and strategic vision to improve system performance, process efficiency, and integration of emerging technologies.

The role leads efforts to attract, hire, and retain a high-performing team of Software Configuration owners, technical staff, and Managers supporting products and platforms. It also builds productive relationships with partner organizations, dependent IT engineering teams, and vendors.

The position guides technical design across the solution lifecycle, including testing, privacy, data protection, and compliance with PCI, GLBA, CFPB, and Reg E requirements for consumer-facing Financial Services platforms. It maintains architecture documentation and standards, develops knowledge of product architecture and workflows through project participation, takes part in code reviews, and advocates for product enhancements with vendors. The Senior Manager partners with Strategy, Fraud, Business, and IT Production Support teams on technology strategy, scope, phasing, and workstreams, while managing and developing technical product teams through direction, coaching, performance reviews, career planning, and assignment of responsibilities.

Requirements

• Bachelor's degree and 7 years of related work experience, or an equivalent combination of education and experience.
• 7–10 years of relevant Product and Roadmap Management experience in an Agile software product development environment.
• 7–10 years of Enterprise Systems Architecture experience.
• 2–4 years of experience in a leadership role.
• Proven success delivering software with Agile Scrum methodologies and other commonly used tools.
• Ability to evaluate a multi-vendor, multi-platform technology landscape and develop a business case for simplification, consolidation, or modernization.
• Skill in developing and maintaining multi-year business capability roadmaps aligned with business strategy and delivery realities, including AI and automation capabilities where they provide measurable value.
• Ability to assess strategic FCRM vendors and their capabilities, and make business-grounded recommendations for adoption, piloting, or monitoring across Credit, Collections, Payments, and Fraud.
• Experience with performance, load, stress, and scalability testing, and implementation of automated testing frameworks.
• Broad awareness of open-source and AWS Cloud technologies.
• At least 18 years of age.
• Legally authorized to work in the United States.

Nice To Haves

• 5–7 years of experience in Financial Services or FinTech credit decisioning platforms or solutions, such as FICO, Experian, TransUnion, or Equifax.
• 2–4 years of experience managing teams of 5 or more direct reports in a Product Management organization.
• Study in Finance, Economics, Mathematics, Industrial Engineering, Statistics, or a related field.
• 7–10 years of industry experience in quantitative fields such as Statistics, Mathematics, Economics, Operations Research, or Computer Engineering, with coursework in Statistics.
• Ability to assess, pilot, and validate new tools and platform capabilities; define proof-of-concept criteria; evaluate operational and strategic performance; build a case for scaling or retiring capabilities; and establish adoption practices for production-ready use.

Responsibilities

• Assess and define the architectural vision for Tier 1 and Tier 2 end-to-end Fraud, Credit, Collections, and Payments decision-engine solutions and their supporting technology and infrastructure.
• Lead scoping discussions, determine technical feasibility, and contribute to strategy and delivery planning.
• Recommend technical direction that maintains the integrity and adaptability of designs throughout the solution lifecycle.
• Ensure appropriate testing, privacy, data protection, regulatory compliance, secure architecture, and data design for customer onboarding, decisioning, account servicing, and financial transactions.
• Maintain system documentation, architecture blueprints, and technical standards for development and cross-team partnerships.
• Develop expert-level knowledge of product architecture and workflows through active project involvement.
• Participate in code reviews to support high-quality releases and best practices.
• Engage vendors and advocate for feature and functionality improvements in future product releases.
• Partner with Strategy, Fraud, Business, and IT Production Support teams to define technology strategies and recommend delivery scope, phasing, and workstreams.
• Attract, hire, retain, and manage a high-performing team of Software Configuration owners, technical staff, and Managers.
• Provide team direction, developmental feedback, coaching, tools, performance reviews, career development planning, and assignments with increasing accountability.
• Build productive relationships with partner organizations, dependent IT engineering teams, and supporting vendors.

Benefits

• Competitive base salary and compensation package.
• Annual stock grant.
• Employee stock purchase plan.
• 401(k).
• Access to free, year-round money coaches.
• Annual bonus or periodic sales incentive or bonus, subject to eligibility and role.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• Flexible spending account.
• Paid time off.
• Up to 12 paid holidays.
• Paid parental and family leave.
• Family building benefits.
• Back-up care.
• Enhanced family support.
• Childcare subsidy.
• Tuition assistance.
• College coaching.
• Short- and long-term disability coverage.
• Voluntary AD&D coverage.
• Voluntary accident coverage.
• Voluntary life insurance.
• Voluntary disability insurance.
• Voluntary long-term care insurance.
• Mobile service and home internet discounts for eligible employees.
• Pet insurance for eligible employees.
• Commuter and transit programs for eligible employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior