About The Position

Walmart Connect International and Sam’s Club Connect deliver measurable outcomes for suppliers, sellers, brands, and agencies through full-funnel advertising solutions powered by Walmart’s data and reach. The Senior Manager, Solution Consulting leads Technical Solutions Specialists supporting partners across Canada, Mexico, Chile, and Sam’s Club Connect. The role accelerates product adoption, strengthens partner integrations, and improves technical solutions for joint customers. The Solution Consulting team provides strategic and technical product guidance, aligning partner offerings with Walmart Connect and Sam’s Club product roadmaps. Team members act as solution architects for prioritized partners, manage technical relationships and beta participation, support product prioritization, and promote integration best practices across Technology Provider, Agency, and Media Partnerships. The Senior Manager shapes technical-solutions strategy for complex partner engagements, builds and scales teams and operating models, and develops strategic partner relationships. The role drives advertising performance and client success through roadmap prioritization, partner readiness, adoption of advertising features, cross-functional collaboration, and the development and retention of technical talent. The position also champions innovation, including applying emerging AI and agentic technologies such as MCP to partner solutions and integrations.

Requirements

  • At least 5 years of experience in professional services, customer success, solutions architecture, or technical account management.
  • At least 3 years managing senior technical individual contributors.
  • Experience supporting advertising technology partners and strong API knowledge.
  • Strategic, proactive problem-solving and a client-centric mindset.
  • Strong written, verbal, and executive presentation skills in English and Spanish.
  • Ability to thrive in fast-paced, ambiguous environments.
  • Demonstrated cross-functional collaboration with internal and external stakeholders.
  • Results-driven ability to drive change, influence priorities, accelerate revenue opportunities, and engage leadership effectively.
  • Growth mindset and interest in emerging AI and agentic technologies, including MCP, and their application to partner solutions and integrations.
  • Minimum qualification option 1: Bachelor’s degree in computer science, management, information systems, mathematics, business, or a related area, and 5 years of experience in software engineering, consulting, DevOps, or a related area.
  • Minimum qualification option 2: 7 years of experience in software engineering, consulting, DevOps, or a related area, and 2 years of supervisory experience.

Nice To Haves

  • Retail and marketplace platform experience.
  • Master’s degree in Computer Science, Management, Information Systems, Mathematics, Business, or a related area and 3 years of experience in enterprise design, implementation, or consulting.
  • Experience with technical integrations between SAP, Workday, or similar systems and third-party applications.
  • Experience using technology packages such as SAP, Workday, Infor, and Coupa based on business requirements.
  • Experience writing functional specifications and test scripts.
  • Knowledge of creating inclusive digital experiences and implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards and assistive technologies.

Responsibilities

  • Shape Technical Solutions strategy for complex partner engagements across Walmart Connect International (Canada, Mexico, and Chile) and Sam’s Club Connect.
  • Identify growth opportunities and establish business objectives with cross-functional and Partner Development teams.
  • Build and scale teams, processes, and operating models.
  • Provide thought leadership and champion strategic innovation.
  • Monitor Sponsored Products, Sponsored Brands, Sponsored Video, and Display performance to accelerate feature adoption.
  • Drive product roadmap prioritization and partner readiness for new capabilities.
  • Ensure strong communication across partners and internal stakeholders.
  • Develop, engage, hire, and retain technical talent while fostering a high-performing team culture and supporting associate growth.
  • Mentor and develop the team; manage strategic partner relationships and integration health.
  • Scope projects, identify opportunities to improve partner integrations, and drive advertising performance and client success.

Benefits

  • Competitive pay and performance-based bonus awards.
  • Medical, vision, and dental coverage.
  • 401(k), stock purchase, and company-paid life insurance.
  • Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • PTO and/or PPTO for vacation, sick leave, holidays, or other purposes.
  • Walmart-paid Live Better U education benefit, with programs from high school completion through bachelor’s degrees, English Language Learning, and short-form certificates; tuition, books, and fees are covered, subject to eligibility.
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