Senior Manager, Scrum Master
About The Position
The Senior Manager, Scrum Master facilitates Scrum events, removes impediments, promotes collaboration, supports the Product Owner, and drives continuous improvement. The role ensures effective implementation of the Scrum framework, creates an environment conducive to team success, and fosters collaboration and continuous learning. The position counsels Scrum Master teams on Agile principles and values, interprets Agile metrics and reporting, develops process evaluation tools and actionable insights, and creates stakeholder communication strategies to support process improvements. It also facilitates Scrum processes, implements documentation and knowledge-sharing systems, instructs team members and stakeholders on Agile practices, and interfaces with internal and external stakeholders to address potential obstacles.
Requirements
- 7+ years of related work experience.
- Deep understanding of Agile and Scrum principles, with demonstrated experience facilitating Scrum teams.
- Proven ability to coach teams, remove impediments, and lead Scrum ceremonies such as sprint planning, daily stand-ups, reviews, and retrospectives.
- Strong communication, leadership, and organizational skills to work effectively with Product Owners, developers, and stakeholders.
- Experience using Agile project-management tools, such as Jira, to track team progress and maintain transparency.
- Bachelor’s degree in Computer Science, Information Technology, Business, Engineering, or a related field.
Nice To Haves
- Certifications such as Certified Scrum Master (CSM), Professional Scrum Master (PSM), SAFe certifications, PMP, or ITIL.
- Advanced experience coaching multiple teams or driving Agile maturity across departments or organizations.
- Skills in facilitation, conflict resolution, situational awareness, empowerment, and continuous improvement.
- Experience organizing and leading Agile training or Scrum adoption workshops.
Responsibilities
- Counsel Scrum Master teams on Agile principles and values to support self-organization, continuous learning, and continuous improvement.
- Interpret the Agile metrics and reporting framework to track and report key information and monitor team progress.
- Design and develop process evaluation tools to assess the application of Scrum principles in team processes.
- Develop actionable insights from analytics and reports on team productivity, velocity, and quality.
- Develop a stakeholder communication strategy to gather and incorporate feedback into process improvements.
- Facilitate the Scrum process and support the Scrum team.
- Implement sharing and documentation systems, such as wikis, documentation platforms, or knowledge management tools.
- Instruct team members on Agile values, principles, and practices, and help stakeholders and Product Owners understand the benefits of an Agile mindset.
- Interface with teams, stakeholders, and external stakeholders to serve as a buffer against potential obstacles.
- Facilitate Scrum events, remove impediments, promote collaboration, support the Product Owner, and drive continuous improvement.
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- Paid time off
- Retirement savings options
- Wellness programs
- CVS Health bonus, commission, or short-term incentive program eligibility
- Company equity award program
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What This Job Offers
Job Type
Full-time
Career Level
Senior
