Senior Manager, Sales

Eigen Development•Tampa, FL

20d

About The Position

The Senior Manager, Sales develops, implements, and manages a team of Solutions Specialists, executing the strategy and vision communicated by the Director, Sales. The role supports the team through escalations, training, and mentoring, and oversees a local area office, including its facilities, staff, culture engagement, team building, and disciplinary actions as needed. The position is responsible for building and leading a high-performing sales team, developing an area field-sales action plan, and achieving individual and area targets in alignment with company strategy and policies. The Senior Manager may also meet with customers to understand their evolving needs and assess the quality of the company’s relationship with them. The role reports area KPIs to the Director, Sales and reinforces the Shift4 Way.

Requirements

Motivation for sales.
Team leadership and management skills.
Territory management skills.
Performance management skills.
Strong communication skills.
Closing skills.
Relationship-building skills.
Negotiation skills.
Sales planning skills.
Customer focus.
Industry and product knowledge.
CRM experience.
Computer and smartphone literacy.
At least 5 years’ experience in a quota-carrying sales position.

Responsibilities

Build a high-performing sales team, including hiring and training sales personnel, and develop a field sales action plan for the area.
Accomplish area office objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees.
Deliver targets through individual recognition, performance reviews, people management, and rewards.
Train and hold the sales team accountable to quota; meet with customers as needed to discuss evolving needs and assess the company’s relationship with them.
Maintain technical and professional knowledge by reviewing professional publications, participating in professional societies, and establishing personal networks.
Plan for achievement of individual and area targets in alignment with company strategies and policies.
Report area KPIs to the Director, Sales.
Establish sales-team objectives by forecasting and enforcing personnel sales quotas.
Resolve problems, complete audits, identify trends, determine area sales-system improvements, and implement changes when necessary.
Support company culture through continual reinforcement of the Shift4 Way.
Oversee the local area office, including facilities, staff, culture engagement, team building, and disciplinary actions as needed.
Support the team by handling escalations, training, and mentoring.