Senior Manager, Rare Endo & Rare Tumors Marketing Operations Lead

AstraZeneca•Boston, MA
•$115,795 - $173,693•Onsite

About The Position

The Senior Manager, Marketing Operations leads operational planning, execution, and cross-functional coordination for the U.S. Rare Endocrinology and Rare Tumor business. Reporting to the Executive Director, U.S. Rare Endocrinology Marketing, the role is an operational partner to marketing and field organizations. It oversees marketing operations processes, field resource deployment, print fulfillment and inventory management, vendor and agency management, Veeva CRM/Vault administration, national congress and meeting logistics, and launch readiness. The position also leads SOW/PO and budget operations and supports Quarterly and Annual Business Planning to enable execution of strategic initiatives. The role's duties are generally conducted in an office environment. Employees must be able, with or without accommodation, to use a computer; communicate by phone, video, and electronic messaging; problem-solve; engage in complex thought, analysis, and dialogue; collaborate with others; and maintain general availability during standard business hours.

Requirements

  • Bachelor’s degree in a relevant field.
  • At least 3 years of marketing or sales experience in biopharma.
  • Proven leadership and communication skills, with the ability to collaborate in a matrix environment.
  • Demonstrated success managing multiple cross-functional projects and working independently, in teams, and as a sub-team lead.
  • Learning agility and comfort working in a fast-paced environment.
  • Experience managing external agencies and/or vendors day to day and managing budgets.
  • Strong interpersonal skills and written and verbal communication skills.
  • Strong knowledge of Microsoft Office, including Word, PowerPoint, and Excel.

Nice To Haves

  • Rare disease or oncology experience.
  • A track record of developing and implementing marketing strategies and tactics that have delivered strong commercial results.
  • Strong scientific orientation and background.
  • Experience launching or working with a newly launched product and/or global experience.
  • Prior experience in healthcare agency or consultancy roles.

Responsibilities

  • Coordinate deliverables for national conferences and ensure timely approval, production, and delivery with marketing and the congress planning team.
  • Ensure accurate submission and reporting, including approvals and close-outs, for national conferences and HCP and patient engagement opportunities.
  • Manage relationships with external print and fulfillment vendors, ensuring sufficient inventory, efficient and timely production and delivery, and spending aligned with the annual budget.
  • Maintain quality control of the ordering portal so field teams can access current materials and resources.
  • Serve as liaison to the sales team for field material requests supporting day-to-day needs and regional congress events.
  • Manage Veeva CRM and Veeva Vault operations, including content deployment, field resource availability, materials utilization reporting, and content approval and distribution support.
  • Lead planning, coordination, and execution of field material rollouts, campaign launches, and launch readiness activities.
  • Support logistical needs for key cross-functional meetings, including attendee, room, and communication coordination.
  • Oversee development and updates of sales force resource guides and track utilization of sales force resources in inventory.
  • Collaborate with Procurement and Legal to process and submit contractual documents, including MSAs.
  • Partner with Finance on PO submission and creation, budget tracking, and accrual tracking for Rare Endo and Rare Tumor Marketing teams.
  • Collaborate with cross-functional teams, including TLLs, Executive and Regional Sales Directors, Commercial Operations, Sales Operations, Medical, Regulatory Affairs, Legal, and Compliance, to coordinate execution across roles and responsibilities.

Benefits

  • Eligibility for short-term incentive bonuses.
  • Equity-based awards for salaried roles.
  • Commissions for sales roles.
  • Qualified retirement programs.
  • Paid time off, including vacation, holidays, and leaves.
  • Health coverage.
  • Dental coverage.
  • Vision coverage.
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