Senior Manager, Rare Endo & Rare Tumors Marketing Operations Lead

Alexion•Boston, MA

20h

About The Position

The Senior Manager, Marketing Operations leads operational planning, execution, and cross-functional coordination for the U.S. Rare Endocrinology and Rare Tumor business. Reporting to the Executive Director, U.S. Rare Endocrinology Marketing, this position is an operational partner to marketing and field organizations. It oversees marketing operations, field resource deployment, print fulfillment and inventory, vendor and agency management, Veeva CRM and Vault administration, national congress and meeting logistics, and launch readiness. The role also leads statement of work and purchase order operations, budget activities, and support for quarterly and annual business planning to enable execution of strategic initiatives. The position coordinates conference deliverables and approvals, manages HCP and patient engagement opportunity reporting, and oversees vendor relationships, material ordering, field requests, CRM content deployment, and resource utilization. It supports field material rollouts, campaign launches, cross-functional meetings, sales force resource guides, contractual documentation, budget and accrual tracking, and collaboration across commercial, sales, medical, regulatory, legal, and compliance teams. The duties are generally conducted in an office environment. Employees must be able, with or without accommodation, to use a computer; communicate by phone, video, and electronic messaging; problem-solve; engage in complex thought, analysis, and dialogue; collaborate with others; and maintain general availability during standard business hours.

Requirements

Bachelor’s degree in a relevant field.
At least 3 years of marketing or sales experience in biopharma.
Proven leadership and communication skills, with the ability to collaborate in a matrix environment.
Demonstrated success managing multiple projects across functions and working independently, in teams, and as a sub-team lead.
Learning agility and comfort working in a fast-paced environment.
Experience managing external agencies and/or vendors on a day-to-day basis and managing budgets.
High interpersonal skills and strong written and verbal communication skills.
Strong knowledge of Microsoft Word, PowerPoint, and Excel.

Nice To Haves

Rare disease or oncology experience.
A track record of developing and implementing marketing strategies and tactics that have delivered strong commercial results.
Strong scientific orientation and background.
Experience launching or working with a newly launched product and/or global experience.
Prior experience in healthcare agency or consultancy roles.

Responsibilities

Coordinate deliverables for national conferences, ensuring timely approval, production, and delivery in collaboration with marketing and the congress planning team.
Manage accurate submission and reporting, including approvals and close-outs, for national conferences and HCP and patient engagement opportunities.
Manage relationships with external print and fulfillment vendors, ensuring sufficient inventory, timely and efficient production and delivery, and spending in line with the annual budget.
Maintain quality control of the ordering portal so field teams can access current materials and resources.
Serve as a liaison to the sales team for field material requests supporting day-to-day needs and regional congress events.
Manage Veeva CRM and Veeva Vault operations, including content deployment, field resource availability, materials utilization reporting, and support for content approval and distribution.
Lead planning, coordination, and execution of field material rollouts, campaign launches, and launch readiness activities.
Support logistical needs for key cross-functional meetings, including coordinating attendees, rooms, and communications.
Oversee development and updates of sales force resource guides and track utilization of sales force resources in inventory.
Work with Procurement and Legal to process and submit contractual documents, including master service agreements.
Partner with Finance on purchase order submission and creation, budget tracking, and accrual tracking for the Rare Endo and Rare Tumor Marketing teams.
Collaborate with cross-functional teams, including TLLs, Executive and Regional Sales Directors, Commercial Operations, Sales Operations, Medical, Regulatory Affairs, Legal, and Compliance, to coordinate execution across roles and responsibilities.