Senior Manager, Program Management, Strategy & Operations - Marketing
About The Position
Lightning AI is seeking a Senior Manager of Program Management and Operations to bring structural rigor, operational efficiency, and scalable execution to its Marketing team. The role connects Marketing with internal functions including Product Management, Engineering, and Sales, and reports directly to the CMO. The Senior Manager will establish operating frameworks and rhythms, automate workflows, lead cross-functional initiatives, and translate strategic priorities into actionable plans. The role also develops feedback loops, addresses ambiguous challenges, scales durable processes, anticipates execution risks, and serves as a trusted operational partner to marketing leadership. The position works with the central Business Operations leader and cross-functional operations leads.
Requirements
- 10+ years of experience in strategy, operations, program management, or operational leadership within fast-growing technology environments.
- Ability to organize ambiguous situations, build scalable systems from scratch, and maintain seamless operations.
- Demonstrated experience as a trusted thought partner to executives and leading strategic cross-functional initiatives end-to-end.
- Passion for using modern AI tools and automated workflows to accelerate execution, synthesize data, and amplify team impact.
- Exceptional written, verbal, and visual communication skills, including the ability to distill complex topics into clear executive updates.
- Strong ownership and accountability, with the ability to thrive in fast-paced environments while building scalable and sustainable processes.
Responsibilities
- Establish project management frameworks, tracking systems, and operational rhythms to provide visibility into Marketing’s strategic goals and metrics.
- Use modern AI tools and automated workflows to centralize data, streamline project tracking, and reduce manual reporting.
- Lead high-impact initiatives end-to-end across Product, Engineering, Sales, and Marketing.
- Create continuous feedback channels between teams, gather insights, assess program results, and optimize future execution.
- Lead Marketing’s annual planning and quarterly business review inputs, converting priorities into operating plans and milestones.
- Address emerging or unmapped problem areas by bringing structure, clarity, and rapid execution to complex challenges.
- Refine processes and build durable frameworks that reduce friction and increase organizational velocity as the company scales.
- Identify execution bottlenecks early and present actionable trade-offs and recommendations to leadership.
- Partner with marketing leadership as a trusted advisor and operational executor, collaborating with the central Business Operations leader and cross-functional operations leads.
Benefits
- Medical, dental, and vision coverage for employees and eligible dependents.
- RSUs that give employees a stake in the company’s long-term success.
- 401(k) matching in the U.S. and pension contributions in the U.K.
- Unlimited PTO, company holidays, and floating holidays.
- Paid parental and family leave.
- Annual learning and development allowance.
- Wellness and work-from-home stipends.
- Four weeks of paid sabbatical leave after four years of service.
- Flexible schedules and a hybrid work model for office-based teams.
- Complimentary meals at office hubs.
- Discretionary bonus for eligible roles.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
