Senior Analyst, Marketing Strategy & Operations

ServiceTitan•Glendale, CA
•$104,500 - $167,600

About The Position

The Senior Analyst, Marketing Strategy & Operations is an analytical and operational partner to the Marketing team, helping it make informed decisions about strategy, operations, and spending. The role focuses on funnel performance, ROI modeling, and planning, translating ambiguous cross-functional questions into analysis and actionable plans, then driving execution. The position is part of the Revenue Strategy & Operations team and reports to the Director, Marketing Strategy & Operations. The team supports pipeline, revenue, and retention outcomes by building programs, analysis, and operating rhythms that help frontline teams succeed and by holding cross-functional partners accountable to shared goals. The organization also aims to use AI to improve its work.

Requirements

  • 2–4+ years of experience in a combination of high-growth technology companies and/or management consulting.
  • Experience running quantitative analyses and leveraging AI tools to conduct and report analytical work.
  • Ability to distill complex, ambiguous problems into a concrete plan and drive its execution independently.
  • Strong cross-functional communication skills, including the ability to explain complex problems clearly to both senior leaders and analysts.
  • Genuine interest in variety and ambiguity.

Nice To Haves

  • Functional experience in operations, strategy, go-to-market, growth, or marketing/revenue operations within SaaS.
  • Hands-on experience with HubSpot and Salesforce.

Responsibilities

  • Support the operating cadence through day-to-day metrics, business reviews, readout memos, and program management; proactively flag risks and opportunities and drive them to resolution.
  • Own weekly, monthly, and quarterly reporting and forecasting.
  • Build SQL/Tableau datasets and dashboards from multiple data sources to give leadership a trusted view of Marketing's health.
  • Own high-impact special projects from identifying opportunities through recommendations, ongoing execution, and iteration.
  • Deliver stakeholder-ready analysis and recommendations with a clear explanation of their implications.
  • Use AI to automate recurring reporting and analysis, build tools and templates adopted by the broader team, and redirect saved time toward judgment-heavy work.
  • Document processes, share frameworks, and onboard peers on owned work.

Benefits

  • Flexible time off.
  • Learning and development opportunities, including comprehensive onboarding, leadership training, and programs and events.
  • Recognition through Bonusly, peer-nominated awards, and other programs.
  • Company-paid medical, dental, and vision insurance, including 100% employer-paid options and 90% dependent coverage.
  • Flexible spending account (FSA) and health savings account (HSA).
  • 401(k) match.
  • Telehealth options, including One Medical memberships.
  • Parental leave and support.
  • Up to $20,000 in fertility services, including IUI and IVF, as well as surrogacy and adoption reimbursement.
  • On-demand maternity support through Maven Maternity.
  • Free breast milk shipping through Maven Milk.
  • Pet insurance.
  • Legal advisory services.
  • Financial planning tools.
  • Annual bonus and equity.
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