About The Position

The Senior Analyst, Store Operations Strategy works as an internal consultant on initiatives that improve store operations, raise productivity, and support enterprise priorities. The role uses data, analysis, and problem-solving to inform decisions, influence stakeholders, and guide change. It partners with Store Operations, Product Management, Technology, Data & Analytics, and other cross-functional teams to turn operational needs into practical process, product, and technology solutions for associates and customers. The Senior Analyst leads workstreams within larger initiatives from problem definition through implementation. This includes gathering and analyzing data, identifying root causes, and developing clear, data-backed recommendations. The role helps evaluate emerging technologies and AI use cases, and works with Product and Engineering teams to document business requirements, test solutions, and support field rollout and adoption. It keeps stakeholders aligned, supports governance and operating rhythms, and develops dashboards, reports, and metrics to measure impact. The Senior Analyst presents insights to leaders, leads working sessions, coaches analysts and project team members, and models ownership, innovation, and continuous improvement. The role may engage in projects across store operations.

Requirements

  • Must be at least 18 years of age.
  • Must be legally permitted to work in the United States.
  • Bachelor's degree or equivalent in a field of study related to the job, or the knowledge, skills, and abilities typically acquired through its completion.
  • Strong quantitative skills, including statistics and data analysis.
  • Problem-solving skills.
  • Strong operations, retail, and/or field knowledge.
  • Experience leading high-performing teams.
  • Consulting management and/or project management experience.

Nice To Haves

  • At least 3 years of experience in a data-driven, operations, retail, or consulting role; Home Depot experience is preferred.
  • Experience leading project workstreams or small teams.
  • Intellectual curiosity, including learning through experimentation and treating successes and failures as opportunities to learn.
  • Self-starter who approaches new opportunities and challenges with urgency, energy, and enthusiasm.
  • Ability to work effectively amid ambiguity and complexity, and make sense of complex, high-volume, and sometimes conflicting information.
  • Effective communication skills, including adapting clear communications to different formats and audiences.
  • Ability to plan and prioritize work to meet commitments that support organizational goals.

Responsibilities

  • Lead project teams of analysts and other associates.
  • Gather and synthesize data, develop solutions, plan projects and strategies, and utilize data to inform decisions.
  • Produce documents for teams and leadership to review and use.
  • Deliver presentations to teams, executive leaders, and sponsors.
  • Build skills and knowledge through self-development and by developing team and internal customer knowledge.
  • Lead workstreams from problem definition through implementation, including root-cause analysis and recommendations.
  • Help evaluate emerging technologies and AI use cases; document business requirements, test solutions, and support rollout and adoption in the field.
  • Keep stakeholders aligned, support governance and operating rhythms, and create dashboards, reports, and metrics to measure impact.
  • Lead working sessions and coach analysts and project team members.
  • Assign and review work, train work-group members, and contribute to performance appraisal processes.
  • Engage in projects across store operations.
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