Senior Manager, Marketing Strategy & Operations

A1 Garage Door Service•Phoenix, AZ

14h

About The Position

A1 Garage Door Service and its affiliate brands are seeking a Senior Manager, Marketing Strategy & Operations to help prioritize, operate, and deliver results across A1 Garage Door Service, Don's Garage Doors, Welborn Garage Doors, and Garage Door Doctor. This role combines marketing leadership and operational execution: it leads a small team, translates strategy into execution, runs high-visibility marketing programs and cross-functional initiatives, and improves performance, planning, resource management, and team productivity. The position works directly with and reports to the CMO. It currently leads a team of two, with the opportunity to grow the team as the organization expands. The role owns marketing intake, prioritization, project management, and workflow through Asana and ServiceTitan; leads initiatives from strategy through execution; establishes KPIs and uses analysis and testing to improve marketing effectiveness; and coordinates integrated work across marketing, field operations, real estate and facilities, agencies, and vendors. It also supports budgeting, expense management, vendor relationships, and resource allocation across a multi-brand marketing budget. The Senior Manager will use AI and automation to improve work and decision-making, develop scalable processes as the organization grows beyond 100 locations, and hire, coach, and develop the team. The ideal candidate is an analytical, commercially minded marketer and strong operator who brings structure without bureaucracy, uses data alongside sound judgment, and can influence across teams. The role offers meaningful ownership, direct partnership with senior leadership, and the opportunity to broaden scope and grow as a marketing leader.

Requirements

5–8+ years of progressive marketing experience, with exposure across multiple marketing disciplines.
Strong project and program management capabilities, including experience with complex cross-functional work.
A performance-driven mindset, strong analytical skills, and comfort using data to make decisions.
Experience owning marketing programs or initiatives tied to measurable customer or business outcomes.
Strong business and financial acumen, including experience with budgets, expenses, vendors, or resource planning.
Practical experience using AI and technology to improve productivity or results.
Strong communication, prioritization, organization, and problem-solving skills.
A high degree of ownership and curiosity, with the ability to influence across teams without relying on authority.
Experience directly managing and developing people, with the ability to scale a team as scope grows.

Nice To Haves

Experience in multi-location, multi-brand, or franchise-style businesses.

Responsibilities

Own marketing intake, prioritization, project management, and workflow across Asana and ServiceTitan.
Create visibility and accountability for priorities, timelines, and execution across four consumer brands.
Lead high-priority marketing initiatives from strategy through execution, with clear goals and measurable business outcomes.
Establish KPIs, analyze performance, build test-and-learn plans, and turn insights into actions that improve marketing effectiveness and efficiency.
Partner with marketing, field operations, real estate and facilities, agencies, and vendors to align priorities, manage dependencies, and deliver integrated initiatives.
Support budgeting, expense management, vendor and agency relationships, and resource allocation across a multi-brand marketing budget.
Use AI and automation, including the company's AI booking agent and CRM capabilities, to simplify work, accelerate execution, improve decision-making, and increase team productivity.
Identify bottlenecks, improve processes, and build scalable ways of working as the organization grows beyond 100 locations.
Manage, hire, coach, and develop a team of two, with the opportunity to expand the team as scope grows.