Senior Manager, Product - Decision Support

NMDP•Minneapolis, MN

4h•$140,000 - $175,000

About The Position

NMDP is seeking a Senior Manager, Product for its Decision Support product team. This role identifies and validates growth opportunities and leads new product development from discovery through launch. The position translates customer and market insights into investment recommendations, product strategy, business cases, and scalable product solutions, while ensuring offerings align with operational needs, customer priorities, organizational goals, and long-term strategy. The Senior Manager uses market research, voice-of-the-customer initiatives, product financials, and operational metrics to shape product strategy and roadmaps. The role leads cross-functional product development and collaborates with clinical, operational, technical, financial, marketing, sales, and executive stakeholders. It also guides product lifecycle management, go-to-market planning, financial analysis, and the incubation and testing of new products and services. The initial team includes Product Managers and Business Analysts.

Requirements

Proven leadership and understanding of healthcare or biopharma products and services.
Experience influencing internal teams such as Finance, IT, sales, marketing, and operations, and developing product strategies, roadmaps, and product management practices.
Demonstrated leadership in product development.
Knowledge of product management methodologies, business case development, and pricing strategies.
Ability to work with broad cross-functional teams and persuade internal constituencies, executives, customers, and partners.
Ability to build transformational product strategies and roadmaps.
Ability to lead and grow product management and cross-functional product development teams, including large technology initiatives.
Entrepreneurial mindset and ability to foster that mindset in others.
Ability to lead in innovative and changing environments and continually test, learn, and improve products and services.
Ability to work effectively with all levels of an organization and establish credibility with internal and external constituencies.
Excellent interpersonal skills, including the ability to rapidly connect with people.
Demonstrated success identifying issues, trends, and opportunities through data and customer insights.
Minimum 5–7 years of directly related work experience in the healthcare industry.
2–4 years of experience leading teams.
Demonstrated experience leading and working effectively with cross-functional teams in a matrix environment.
Experience leading innovation or new-product initiatives from idea through launch.
BA or BS in business, management, healthcare, or a related discipline is desired.
Strong strategic thinking, leadership, communication, analytical, problem-solving, collaboration, influence, adaptability, and customer-focus skills.
Strong understanding of the product development lifecycle and best practices, including discovery.

Nice To Haves

Pharma, clinical, or biotech industry experience; cellular therapy market knowledge is especially valued.
Salesforce, supply chain, or personalization experience.
P&L ownership.
Platform development experience.
MBA.
Experience leading AI roadmaps.

Responsibilities

Lead the team responsible for developing and contributing to product strategy, development, and management.
Partner with Customer Experience & Engagement, Marketing Research, Finance, and Operations to understand customer needs and promote a customer-centric culture.
Work with Customer Experience & Engagement, Operations, and IT to inform product roadmaps.
Collaborate across departments to develop go-to-market strategies and operational plans for profitable growth in existing and emerging markets.
Provide leadership for product development, including leading cross-functional teams.
Collaborate within the Product organization on strategy, roadmapping, execution, and dependencies.
Identify, evaluate, and incubate new products, services, and capabilities for the Decision Support product line.
Develop and validate concepts for emerging offerings through customer discovery, pilots, business cases, and market testing.
Develop and manage product roadmaps, prioritizing features and initiatives based on market analysis, user feedback, and business objectives.
Lead and mentor product managers and foster a collaborative, high-performing team.
Coordinate with IT, operations, finance, analytics, Legal/QRA, marketing, sales, and other teams to support product development and launch.
Partner with the EAI team on market research, analyze user feedback, and monitor KPIs to identify opportunities and challenges.
Collaborate with marketing and sales on go-to-market strategy and execution.
Track product performance and identify areas for improvement and optimization.
Guide financial analysis and forecasts or projections informing product and enterprise go-forward financial decisions.
Partner, influence, educate, and inspire stakeholders internally and externally.
Lead innovation and new-product initiatives from concept through launch, using testing, learning, and iteration.
Serve as a source of market insights and identify opportunities using data and customer insights.